Omnichannel retailing and post-pandemic recovery: building a research agenda

G Salvietti, C Ziliani, C Teller, M Ieva… - International Journal of …, 2022 - emerald.com
Omnichannel retailing and post-pandemic recovery: building a research agenda | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

A literature review on the impact of the COVID-19 pandemic on consumer behaviour: implications for consumer-centric logistics

L Cai, KF Yuen, M Fang, X Wang - Asia Pacific Journal of Marketing …, 2023 - emerald.com
Purpose The COVID-19 pandemic has resulted in significant changes in consumer
behaviour, which has had a cascading effect on consumer-centric logistics. As a result, this …

Impact of the covid-19 pandemic on online consumer purchasing behavior

S Gu, B Ślusarczyk, S Hajizada, I Kovalyova… - Journal of Theoretical …, 2021 - mdpi.com
With the spread of the COVID-19 pandemic and the increasing importance of e-commerce,
the study of online consumer behavior is of particular relevance. The purpose of this study …

[PDF][PDF] Building digital resilience against major shocks

W Boh, P Constantinides, B Padmanabhan… - Mis …, 2023 - researchgate.net
Major shocks such as the Covid-19 pandemic create unique and exceptional challenges for
different entities, including individuals, groups and organizations. In this special issue …

The impact of COVID-19 on the evolution of online retail: The pandemic as a window of opportunity

L Szász, C Bálint, O Csíki, BZ Nagy, BG Racz… - Journal of Retailing and …, 2022 - Elsevier
Pandemic-related shocks have induced an unexpected volatility into the evolution of online
sales, making it difficult for retailers to cope with frequently occurring, drastic changes in …

Impact of COVID‐19 on changing consumer behaviour: Lessons from an emerging economy

D Das, A Sarkar, A Debroy - International journal of consumer …, 2022 - Wiley Online Library
The present study investigates the impact of COVID‐19 on Consumers' changing way of life
and buying behaviour based on their socio‐economic backgrounds. A questionnaire survey …

Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups

I Park, J Lee, D Lee, C Lee, WY Chung - Journal of Retailing and Consumer …, 2022 - Elsevier
People tend to alleviate their negative emotions by shop**. Considering the change of
shop** behavior during COVID-19 outbreak, negative emotions are the key contributors to …

Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach

L Stanca, DC Dabija, V Câmpian - Journal of Retailing and Consumer …, 2023 - Elsevier
The COVID-19 pandemic caused a paradigm shift in customer behavior within the retail
industry. Pandemic-induced restrictions and fear of product scarcity led to a change in …

A customer-centric view of E-commerce security and privacy

S Saeed - Applied Sciences, 2023 - mdpi.com
Business organizations have huge potential to increase their customer base by offering e-
commerce services, especially in the post-pandemic era. Ensuring secure e-commerce …

Augmented reality shop** application usage: The influence of attitude, value, and characteristics of innovation

Y Jiang, X Wang, KF Yuen - Journal of Retailing and Consumer Services, 2021 - Elsevier
Consumers' intentions are crucial to the wide usage of augmented reality shop**
applications (ARSAs). Combining innovation diffusion, perceived value, and attitude …