Generation Z and organizational listening on social media
Young people are avid users of social media and have appeared as a powerful force for
social change, as shown by the ranks of those who have joined Greta Thunberg in the …
social change, as shown by the ranks of those who have joined Greta Thunberg in the …
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners
Sixteen in-depth interviews with Belgian crisis communication practitioners were conducted
to get their perspectives on the role of empathy in crisis communication. While …
to get their perspectives on the role of empathy in crisis communication. While …
Improving government communication and empowering rural communities: Combining public relations and development communication approaches
This article proposes combining public relations and development communication insights
so that organizations, particularly in the public sector, can engage and empower rural …
so that organizations, particularly in the public sector, can engage and empower rural …
Corporate image or social engagement: Twitter discourse on corporate social responsibility (CSR) in public relations strategies in the energy sector.
A Paliwoda Matiolańska, E Smolak-Lozano… - 2020 - riuma.uma.es
Social media have opened up new opportunities for the creation of innovative public
relations strategies focused on establishing and cultivating relationships with stakeholders …
relations strategies focused on establishing and cultivating relationships with stakeholders …
Explicating trust and its relation to dialogue at a time of divided societies
Values, beliefs, opinions and attitudes on issues (such as religion, LGBTQ, immigration,
etc.), and the proliferation of social media platforms have made society not only more …
etc.), and the proliferation of social media platforms have made society not only more …
Extending civic values in architectures of listening: Arendt, Mouffe and the pluralistic imperative for organizational listening
L Capizzo, M Feinman - Journal of Public Relations Research, 2022 - Taylor & Francis
This conceptual paper introduces the concept of civic listening to augment organizational
listening theory and practice. Drawing from critical theorists Arendt and Mouffe, it centers …
listening theory and practice. Drawing from critical theorists Arendt and Mouffe, it centers …
Digital public relations through the lens of affordances: A conceptual expansion of the dialogic principles
Connecting the affordance framework in computer-mediated communication to public
relations theories, this essay proposes an affordance perspective on dialogic …
relations theories, this essay proposes an affordance perspective on dialogic …
Dealing with risk in stakeholder dialog: identification of risk indicators in a public service media organization's conversation and discourse with citizens
C Schwägerl, P Stücheli-Herlach, P Dreesen… - Journal of …, 2024 - emerald.com
Purpose This study operationalizes risks in stakeholder dialog (SD). It conceptualizes SD as
co-produced organizational discourse and examines the capacities of organizers' and …
co-produced organizational discourse and examines the capacities of organizers' and …
Dialogic theory in public relations
ML Kent - Public Relations Theory III, 2023 - taylorfrancis.com
Dialogic theory is the oldest public relations theory and one of the most ethical, tracing
theoretical roots back to ancient Greece, early and mid-20th-century dialogic scholars, and …
theoretical roots back to ancient Greece, early and mid-20th-century dialogic scholars, and …
CSR communication in corporate social media: an empirical investigation of European companies' use of social media between 2012 and 2020
Corporate social responsibility (CSR) is of growing importance to organisations because
stakeholders are increasingly demanding more transparency and holding companies …
stakeholders are increasingly demanding more transparency and holding companies …