An intelligent textual corpus big data computing approach for lexicons construction and sentiment classification of public emergency events

W Zhang, Y Zhu, J Wang - Multimedia Tools and Applications, 2019 - Springer
Considering the deficiencies in the existing emotional lexicons like too many manual
interventions, lack of scalability and ignorance of dependency parsing in emotional …

Unsupervised consumer intention and sentiment mining from microblogging data as a business intelligence tool

S Symeonidis, G Peikos, A Arampatzis - Operational Research, 2022 - Springer
The present study aims to create a framework that analyses user posts related to a product
of interest on social networking platforms. More precisely, by applying information mining …

Social Media Analysis in Building Customer Trust-Systematic Literature Review

II Ibrahim - 2022 International Conference on Information …, 2022 - ieeexplore.ieee.org
Social media usage growth is so rapid that many companies are competing using social
media as their marketing vehicle to improve customer engagement and improve their …