A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022‏ - Wiley Online Library
Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

Overview of Chatbots with special emphasis on artificial intelligence-enabled ChatGPT in medical science

C Chakraborty, S Pal, M Bhattacharya… - Frontiers in artificial …, 2023‏ - frontiersin.org
The release of ChatGPT has initiated new thinking about AI-based Chatbot and its
application and has drawn huge public attention worldwide. Researchers and doctors have …

Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education

R Pillai, B Sivathanu, B Metri, N Kaushik - Information Technology & …, 2024‏ - emerald.com
Purpose The purpose of this paper is to investigate students' adoption intention (ADI) and
actual usage (ATU) of artificial intelligence (AI)-based teacher bots (T-bots) for learning …

Review of artificial intelligence‐based question‐answering systems in healthcare

LC Budler, L Gosak, G Stiglic - Wiley Interdisciplinary Reviews …, 2023‏ - Wiley Online Library
Use of conversational agents, like chatbots, avatars, and robots is increasing worldwide. Yet,
their effectiveness in health care is largely unknown. The aim of this advanced review was to …

Machine learning in healthcare communication

S Siddique, JCL Chow - Encyclopedia, 2021‏ - mdpi.com
Definition Machine learning (ML) is a study of computer algorithms for automation through
experience. ML is a subset of artificial intelligence (AI) that develops computer systems …

Building a conversational chatbot using machine learning: Towards a more intelligent healthcare application

RK Solanki, AS Rajawat, AR Gadekar… - Handbook of research …, 2023‏ - igi-global.com
The healthcare industry is facing numerous challenges in providing efficient and effective
care to patients, including increased demand, limited resources, and a growing shortage of …

[HTML][HTML] Technical metrics used to evaluate health care chatbots: sco** review

A Abd-Alrazaq, Z Safi, M Alajlani, J Warren… - Journal of medical …, 2020‏ - jmir.org
Background: Dialog agents (chatbots) have a long history of application in health care,
where they have been used for tasks such as supporting patient self-management and …

Chatbots as conversational healthcare services

M Jovanović, M Baez, F Casati - IEEE Internet Computing, 2020‏ - ieeexplore.ieee.org
Chatbots are emerging as a promising platform for accessing and delivering healthcare
services. The evidence is in the growing number of publicly available chatbots aiming at …

[HTML][HTML] Technical aspects of develo** chatbots for medical applications: sco** review

Z Safi, A Abd-Alrazaq, M Khalifa, M Househ - Journal of medical Internet …, 2020‏ - jmir.org
Background Chatbots are applications that can conduct natural language conversations with
users. In the medical field, chatbots have been developed and used to serve different …

Software-based dialogue systems: survey, taxonomy, and challenges

Q Motger, X Franch, J Marco - ACM Computing Surveys, 2022‏ - dl.acm.org
The use of natural language interfaces in the field of human-computer interaction (HCI) is
undergoing intense study through dedicated scientific and industrial research. The latest …