Context: Nowadays, client reviews on social networks can be a great source of knowledge
extraction for strategic marketing planning. In the tourism area, opinions given by hotel …

Empathy plays an important role in social interactions, for example, in effective teaching-
learning processes in teacher-student relationships, and in the company-client or employee …

Software projects use mailing lists as the primary tool for collaboration and coordination.
Mailing lists can be an important source for extracting behavioral patterns in the software …

Context: Opinions given by hotel clients in tourism social networks, the ones which can be a
great source of knowledge extraction in the Big Data context, including the sustainable …

Context: Crime is a common and complex social problem that affects a nation's quality of life,
economic growth and reputation. Governments and society in general have had enormous …

Context: The criminality phenomenon affects the quality of life, the economic growth and the
reputation of a nation. Each year, governments spend millions of dollars fighting violence …

Context: Crime has been a problem around the world, causing damage to societies.
Education, poverty, employment and climate are some of the factors that affect the crime …