Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants
In the era of the Internet of Things (IoT), emerging artificial intelligence (AI) technologies
provide various artificial autonomy features that allow intelligent personal assistants (IPAs) …
provide various artificial autonomy features that allow intelligent personal assistants (IPAs) …
Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace
Purpose Information Systems research on emotions in relation to using technology largely
holds essentialist assumptions about emotions, focuses on negative emotions and treats …
holds essentialist assumptions about emotions, focuses on negative emotions and treats …
Can AI benefit individual resilience? The mediation roles of AI routinization and infusion
Q Hu, Z Pan - Journal of Retailing and Consumer Services, 2023 - Elsevier
The recent COVID-19 pandemic has raised concerns about individual resilience in the face
of adversity. The abundant research suggested that artificial intelligence (AI) can help …
of adversity. The abundant research suggested that artificial intelligence (AI) can help …
How do organizations leverage social media to enhance marketing performance? Unveiling the power of social CRM capability and guanxi
Drawing on information technology-enabled organizational capabilities theory, we argue
that how and when social media use affects marketing performance depending on the …
that how and when social media use affects marketing performance depending on the …
CRM system implementation and firm performance: the role of consultant facilitation and user involvement
Purpose The current research aims to answer the following question: To what extent and
under what conditions does hiring consultants to implement a customer relationship …
under what conditions does hiring consultants to implement a customer relationship …
The affordances of AI‐enabled automatic scoring applications on learners' continuous learning intention: An empirical study in China
S Fu, H Gu, B Yang - British Journal of Educational Technology, 2020 - Wiley Online Library
Traditional educational giants and natural language processing companies have launched
several artificial intelligence (AI)‐enabled digital learning applications to facilitate language …
several artificial intelligence (AI)‐enabled digital learning applications to facilitate language …
[HTML][HTML] The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity
While CRM technology implementation initiatives frequently end up as failures, most
research has focused on user related reasons for understanding low success rates. This …
research has focused on user related reasons for understanding low success rates. This …
[HTML][HTML] The role of use for the business value of big data analytics
Big data analytics (BDA) has attracted significant attention from organisations who are
seeking to leverage its analytical capabilities to enhance performance. Yet, most BDA …
seeking to leverage its analytical capabilities to enhance performance. Yet, most BDA …
From ambidextrous learning to digital creativity: An integrative theoretical framework
Z Shao, X Li, Q Wang - Information Systems Journal, 2022 - Wiley Online Library
Digital creativity (DC) stands for employee's generation of useful and fresh ideas through the
use of digital technologies, which is one of the prominent consequences of effective digital …
use of digital technologies, which is one of the prominent consequences of effective digital …
The differential impacts of top management support and transformational supervisory leadership on employees' digital performance
How do leaders across different hierarchies motivate employees' job performance in the
new digital age? In order to answer this under-investigated question, we first conceptualise …
new digital age? In order to answer this under-investigated question, we first conceptualise …