Social networks have presently become a global phenomenon. Social media offers
interactive platforms where people can create, share, and exchange information. In …

The impacts of website functionality and usability on the repurchase intention of consumers
have been proven by previous literature. However, these impacts, along with the wide …

Growing competitiveness in the marketplace pushes hoteliers to fully take advantage of their
websites as a marketing tool. This study proposed that a trusting relationship with customers …

Literature has demonstrated that online reviews from tourism-specific websites and other
electronic channels (eg, TripAdvisor) do influence tourists' decisions in all aspects. At this …

The past decade has perceived a significant development of various Internet technologies
including HTML5, Ajax, landing pages, CSS3, social media and SEO to name a few. New …

Purpose: This study aims to enrich the published literature on hospitality and tourism by
applying big data analytics and data mining algorithms to predict travelers' online complaint …

Tourism is one of the largest and fastest growing industries worldwide. It helps to support the
economic growth and development of many countries, Thailand included. A key engine of …

The retail sector is one of the fastest growing sector in India. It is one of the backbones of the
economy and accounts for about 10 percent of the country's GDP. The Indian retail market is …

The paper focuses on website vendors and three fundamental aspects, which influence
price quality and trust, the major factors that affect purchasing intentions amongst online …

This study integrates the three-factor theory and Importance–Performance Analysis (IPA)
into a three-dimensional importance–performance analysis (3-D IPA) approach to identify …