Purpose This study aims to empirically explore e-banking service quality and its impact on
the e-banking loyalty through a mediating impact of e-banking satisfaction. The account …

Purpose The aim of this study is to empirically test a framework which identifies the
relationships between customer relationship management (CRM) practices, organizational …

Despite manufacturing companies recognising the potential benefits associated with the
adoption of Supply Chain Analytics (SCA), only a few firms adopt data-based decision …

Purpose–The purpose of this paper is to present the main findings of an empirical study
conducted in the Italian food machinery industry, on identifying the technological innovation …

Artificial intelligence, financial anxiety and cashier-less checkouts: a Saudi Arabian perspective
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

Purpose In today's turbulent business environment, firms continually turn to technology as a
panacea for supply chain resilience and performance problems. This article seeks to …

Purpose This study explores the mediating role of marketing management in the relationship
between online presence and product innovation among Small and Medium Enterprises …

The purpose of this research empirically examines the influence of information and
communication technologies (ICTs) adoption and frugal innovation on customer satisfaction …

Las pequeñas y medianas empresas (pymes) han desarrollado una capacidad de
marketing que difiere de la convencional. La mayor parte de la literatura ha descuidado a la …

In today's competitive world, there are several strategies to deal with the fast changing
environment, among which New product development (NPD) is a common strategy …