The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …
software applications interacting with humans using natural written language. However …
Engagement in HCI: conception, theory and measurement
Engaging users is a priority for designers of products and services of every kind. The need to
understand users' experiences has motivated a focus on user engagement across computer …
understand users' experiences has motivated a focus on user engagement across computer …
Automated detection of engagement using video-based estimation of facial expressions and heart rate
We explored how computer vision techniques can be used to detect engagement while
students (N= 22) completed a structured writing activity (draft-feedback-review) similar to …
students (N= 22) completed a structured writing activity (draft-feedback-review) similar to …
Clicking, assessing, immersing, and sharing: An empirical model of user engagement with interactive media
This article explicates the concept of user engagement by synthesizing a disparate body of
scholarship, and suggests a measurement and a structural model for empirically capturing …
scholarship, and suggests a measurement and a structural model for empirically capturing …
A review of eye gaze in virtual agents, social robotics and hci: Behaviour generation, user interaction and perception
A person's emotions and state of mind are apparent in their face and eyes. As a Latin
proverb states:'The face is the portrait of the mind; the eyes, its informers'. This presents a …
proverb states:'The face is the portrait of the mind; the eyes, its informers'. This presents a …
A city in common: a framework to orchestrate large-scale citizen engagement around urban issues
Citizen sensing is an approach that develops and uses lightweight technologies with local
communities to collect, share and act upon data. In doing so it enables them to become …
communities to collect, share and act upon data. In doing so it enables them to become …
User experience of on-screen interaction techniques: An experimental investigation of clicking, sliding, zooming, hovering, dragging, and flip**
From scrolling and clicking to dragging, flip**, sliding, hovering, and zooming, the wide
array of interaction techniques has vastly expanded the range of user actions on an …
array of interaction techniques has vastly expanded the range of user actions on an …
Theoretical perspectives on user engagement
H O'Brien - … matters: Cross-disciplinary perspectives of user …, 2016 - Springer
This chapter examines the theoretical foundations of user engagement. First, the definition of
user engagement is deconstructed using key principles for evaluating concepts: clarity …
user engagement is deconstructed using key principles for evaluating concepts: clarity …
Go to YouTube and call me in the morning: Use of social media for chronic conditions
Video sharing social media platforms, such as YouTube, offer an effective way to deliver
medical information. Few studies have identified evidence-backed digital therepautics as …
medical information. Few studies have identified evidence-backed digital therepautics as …
Exploring the user engagement factors in computer mediated communication
User engagement can be defined as the perception of the user to qualify the experience
towards certain application, which focus on the positive aspects of the interaction through …
towards certain application, which focus on the positive aspects of the interaction through …