Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

COVID-19: fear appeal favoring purchase behavior towards personal protective equipment

PC Addo, F Jiaming, NB Kulbo… - The Service Industries …, 2020 - Taylor & Francis
The 2019 novel coronavirus is a non-segmented positive-sense RNA virus belonging to the
Coronaviridae-Nidovirales family. We examined the swings in purchase behavior following …

Digital consumer engagement in a social network: A literature review applying TCCM framework

W Saikia, A Bhattacharjee - International Journal of Consumer …, 2024 - Wiley Online Library
Nowadays, digital consumer engagement has proliferated like never before. Consumers can
now interact with a business, company, or brand through technology, making it easier for …

A comparison of social media marketing between B2B, B2C and mixed business models

S Iankova, I Davies, C Archer-Brown, B Marder… - Industrial Marketing …, 2019 - Elsevier
This paper explores the implicit assumption in the growing body of literature that social
media usage is fundamentally different in business-to-business (B2B) companies than in the …

[HTML][HTML] “Old boys' club”: Barriers to digital marketing in small B2B firms

J Setkute, S Dibb - Industrial Marketing Management, 2022 - Elsevier
Despite the widely acknowledged benefits of digital marketing, many B2B SMEs have been
slow to adopt these practices. These firms' characteristics and ways of working mean that …

[HTML][HTML] Effectiveness of B2B social media marketing: The effect of message source and message content on social media engagement

MS Balaji, A Behl, K Jain, AM Baabdullah… - Industrial Marketing …, 2023 - Elsevier
Social media message strategy is critical in determining how customers will engage with
B2B firms on social media platforms. The present study examined the role of message …

Certainty in language increases consumer engagement on social media

T Pezzuti, JM Leonhardt… - Journal of Interactive …, 2021 - journals.sagepub.com
Brands regularly attempt to stimulate consumer engagement by posting messages on social
media platforms (eg, Facebook), but their messages are often ignored. How can managers …

[HTML][HTML] Managing the content of LinkedIn posts: Influence on B2B customer engagement and sales?

RM Cortez, WJ Johnston, AG Dastidar - Journal of Business Research, 2023 - Elsevier
This study investigates whether LinkedIn content in a business-to-business (B2B) service
setting affects how firms generate engagement and sales revenue. Drawing on social media …

[HTML][HTML] Digital content marketing on social media along the B2B customer journey: The effect of timely content delivery on customer engagement

A Salonen, J Mero, J Munnukka, M Zimmer… - Industrial Marketing …, 2024 - Elsevier
This study demonstrates the importance of content timeliness as a driver of engagement in
business markets. Through an experimental approach, we show that if the customer is …

A marketing mix typology for integrated care: the 10 Ps

WM Lim - Journal of Strategic Marketing, 2021 - Taylor & Francis
This paper aims to accentuate the role of marketing as an integrator in integrated care
through a marketing mix typology. To do so, this paper adopts a conceptual and contextual …