[HTML][HTML] A review on human comfort factors, measurements, and improvements in human–robot collaboration

Y Yan, Y Jia - Sensors, 2022 - mdpi.com
As the development of robotics technologies for collaborative robots (COBOTs), the
applications of human–robot collaboration (HRC) have been growing in the past decade …

Public and scholarly interest in social robots: An investigation through Google Trends, bibliometric analysis, and systematic literature review

N Mishra, T Bharti, AK Tiwari, G Pfajfar - Technological Forecasting and …, 2024 - Elsevier
The COVID-19 pandemic has expedited the integration of social robots within the healthcare
sector. This research employs a tripartite methodology, combining Google Trends analysis …

Service robot acceptance in museums: an empirical study using the service robot acceptance model (sRAM)

A Wong, J Wong - Journal of Services Marketing, 2024 - emerald.com
Purpose This study aims to apply the service robot acceptance model (sRAM) to examine
how attitude toward human–robot interaction (HRI) and engagement influence consumer …

Designing collaborative intelligence systems for employee-AI service co-production

M Blaurock, M Büttgen… - Journal of Service …, 2024 - journals.sagepub.com
Employees increasingly co-produce services with artificial intelligence (AI). Focusing on
system design, this research uncovers (1) which system features qualify an AI system as a …

Customer adoption of robot: Synergizing customer acceptance of robot-assisted retail technologies

YM Shehawy, SMFA Khan, NAM Khalufi… - Journal of Retailing and …, 2025 - Elsevier
Recent years have seen increased interest in applying robots to the retail sector. The
present research aims to learn the criteria that make people more or less likely to use retail …

Working with robots: a job design perspective of hospitality employees' collaboration intentions with service robots

D Wang, E Ma, XY Leung - Journal of Hospitality and Tourism Management, 2024 - Elsevier
As teaming humans and robots becomes increasingly common in hospitality organizations,
it is crucial to understand factors that facilitate and hinder human-robot collaborations …

Privacy concerns versus personalisation benefits in social robot acceptance by employees: A paradox theory—Contingency perspective

SMS Khaksar, FS Shahmehr, S Miah, T Daim… - … Forecasting and Social …, 2024 - Elsevier
Acceptance of automation has been a challenge for over a century now. There are several
success stories but there are also many failures. Studies exploring robots also go back many …

Technical methods for social robots in museum settings: An overview of the literature

M Hellou, JY Lim, N Gasteiger, M Jang… - International Journal of …, 2022 - Springer
Robots have become increasingly present in our daily lives, and we see several settings
wherein this technology might positively impact people. One of these settings, and the focus …

[HTML][HTML] Self-supervised prediction of the intention to interact with a service robot

G Abbate, A Giusti, V Schmuck, O Celiktutan… - Robotics and …, 2024 - Elsevier
A service robot can provide a smoother interaction experience if it has the ability to
proactively detect whether a nearby user intends to interact, in order to adapt its behavior eg …

Autoencoder-enabled eye-tracking data analytics for objective assessment of user preference in humanoid robot appearance design

F Li, CH Chen, Y Liu, D Chang, J Cui… - Expert Systems with …, 2024 - Elsevier
Humanoid robots have been extensively utilized in service industries to provide information
and product delivery through direct interactions with users. As the design of humanoid robot …