A significant amount of emotional labor takes place during teaching. Teaching is a
multitasking profession that consists of both cognitive and emotional components, with …

Presenteeism refers to working despite ill health that might otherwise warrant sickness
absence. Estimated to cost tens of millions of dollars in lost productivity, the concept has …

This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct
impact of the stress generated by the pandemic on work performance and counterproductive …

Previous research has highlighted the connection between emotional intelligence (EI) and
work performance. However, the role of job burnout in this context remains relatively …

Recovery experiences (ie, psychological detachment, relaxation, mastery, and control;
Sonnentag and Fritz (Journal of Occupational Health Psychology, 12, 204–221,)) are …

The past four decades of scholarship on emotional labor—the regulation of feelings and
expressions performed to fulfill interpersonal work role expectations—has transformed our …

Based on the person-centered approach, we investigated the evolution of teachers'
emotional labor profiles and examined how occupational stress and organizational support …

Purpose The purpose of this paper is to investigate the effect of emotional labour on frontline
employees' emotional exhaustion and job satisfaction within the hotel industry …

Describing, explaining, and predicting employee and work team behaviors, and
understanding how and why they may change and exhibit dynamicity over time, are central …

Purpose The purpose of this study is to identify and assess the factors that influence the
work performance of employees in the service sector of Mauritius during the post-COVID-19 …