One of the immediate consequences of Covid-19 is that educational institutions all over the
world had to make a rapid transition from frontal classroom learning to distance learning …

We address existing intergenerational gaps in use of technology and in digital language,
and their potential negative consequences for the well-being of older-aged adults. We …

In this paper we focus on models and methods for quantifying the risks related to a product
purchase and the impact of product warranty on these risks. There are two risks associated …

Our approach of process-driven document analysis (DA) aims at supporting enterprises in
managing the complexity of multiple input channels. Within this approach, we proposed …

Enterprises today are challenged by managing requests arriving through all communication
channels. To support service employees in better and faster understanding incoming …