A review of the IT outsourcing empirical literature and future research directions

MC Lacity, S Khan, A Yan… - Journal of Information …, 2010 - journals.sagepub.com
An enormous amount of information has been produced about the IT outsourcing
phenomenon over the last 20 years, but one has to look to the academic literature for …

Business process outsourcing studies: a critical review and research directions

MC Lacity, S Solomon, A Yan… - Journal of information …, 2011 - journals.sagepub.com
Organizations are increasingly sourcing their business processes through external service
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …

IT outsourcing strategies: Universalistic, contingency, and configurational explanations of success

JN Lee, SM Miranda, YM Kim - Information Systems …, 2004 - pubsonline.informs.org
Focus on individual outsourcing decisions in IT research has often yielded contradictory
findings and recommendations. To address these contradictions, we investigate a holistic …

Develo** a decision model for business process outsourcing

DH Yang, S Kim, C Nam, JW Min - Computers & Operations Research, 2007 - Elsevier
Information technology (IT) outsourcing has been one of the critical issues in organization
management. Business process outsourcing (BPO) is an advanced type of IT outsourcing …

A decision model for IS outsourcing

C Yang, JB Huang - International Journal of information management, 2000 - Elsevier
Information systems outsourcing has been one of the critical issues facing IS management
recently, but it still stays in the stage of conceptual discussion about how to outsource the IS …

Information systems outsourcing: A literature analysis

R Gonzalez, J Gasco, J Llopis - Information & management, 2006 - Elsevier
Outsourcing has become one of the strategies adopted by businesses to manage their IS.
During the last few years, the use of outsourcing has resulted in an increase in the volume of …

Decoding digital transformational outsourcing: The role of service providers' capabilities

S Mazumder, S Garg - International Journal of Information Management, 2021 - Elsevier
The business process outsourcing industry has got disrupted, first by the significant shift in
value creation activities from the clients to the service providers, and second by pervasive …

University specialization and new firm creation across industries

A Bonaccorsi, MG Colombo, M Guerini… - Small Business …, 2013 - Springer
This article examines how the scientific specialization of universities impacts new firm
creation across industries at the local level. In accordance with the Pavitt-Miozzo-Soete …

IT outsourcing: frameworks for conceptualizing practice and perception

M Hancox, R Hackney - Information Systems Journal, 2000 - Wiley Online Library
This paper seeks to conceptualize theory and practice of information technology (IT)‐based
outsourcing. It uses four conceptual frameworks in this respect–core competencies …

Develo** a framework for analyzing IS sourcing

WR King, Y Malhotra - Information & management, 2000 - Elsevier
This paper develops a framework for the consideration of internal markets as an alternative
to information systems (IS) outsourcing. It is based on an assessment of the pros and cons of …