A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism

H Lv, S Shi, D Gursoy - Journal of Hospitality Marketing & …, 2022 - Taylor & Francis
In reaction to the growing attention paid to big data and artificial intelligence in hospitality
and tourism research, we systematically reviewed 270 relevant studies to identify topical …

A multidisciplinary perspective of big data in management research

J Sheng, J Amankwah-Amoah, X Wang - International Journal of …, 2017 - Elsevier
In recent years, big data has emerged as one of the prominent buzzwords in business and
management. In spite of the mounting body of research on big data across the social …

How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework

L Zhu, H Li, FK Wang, W He, Z Tian - Aslib Journal of Information …, 2020 - emerald.com
Purpose The relationship between online reviews and purchase intention has been studied
in previous research. However, there was little knowledge about the effect of information …

Digital marketing strategies, online reviews and hotel performance

P De Pelsmacker, S Van Tilburg, C Holthof - International Journal of …, 2018 - Elsevier
We investigate to what extent digital marketing strategies (such as having a digital marketing
plan, responsiveness to guest reviews, and monitoring and tracking online review …

What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness

CC Chen, YC Chang - Telematics and Informatics, 2018 - Elsevier
The owners of idle assets and their potential users create economic benefits through
providing or sharing idle assets or skills, and this process has been formalized and …

What makes user-generated content more helpful on social media platforms? Insights from creator interactivity perspective

W Zhuang, Q Zeng, Y Zhang, C Liu, W Fan - Information processing & …, 2023 - Elsevier
A growing number of enterprises begin to utilize user-generated content (UGC) to help build
brand awareness and loyalty on social media platforms. Thus, it is important to investigate …

The impact of information disclosure on consumer purchase behavior on sharing economy platform Airbnb

X Xu, S Zeng, Y He - International Journal of Production Economics, 2021 - Elsevier
Via the empirical evidences from Airbnb from eight major cities in US, we examine the role of
information disclosure in influencing consumers' purchase behavior on this sharing …

[HTML][HTML] Managerial response strategies to eWOM: A framework and research agenda for webcare

AI Lopes, N Dens, P De Pelsmacker, EC Malthouse - Tourism Management, 2023 - Elsevier
Managers increasingly address client feedback online, a practice known as webcare. Based
on a systematic literature review on webcare, we provide a framework that aims to identify …

[PDF][PDF] The role of integrating hotel sustainability reporting practices into an Accounting Information System to enhance Hotel Financial Performance: Evidence from …

YMA Al-Wattar, AH Almagtome… - African Journal of …, 2019 - researchgate.net
Recently, the integration of the Accounting Information System (AIS) with sustainability
reporting methods has become a thought-provoking area of study. This study aimed to …

How do strategic leaders engage with social media? A theoretical framework for research and practice

C Heavey, Z Simsek, C Kyprianou… - Strategic Management …, 2020 - Wiley Online Library
Research summary Social media is a powerful medium for examining strategic leaders'
novel interactions and influence within and outside the firm. But, while studies on social …