Industry 4.0 and digital technology has been affecting banking activities in most of bank
system in emerging markets, esp. in Vietnam, one of the countries having high economic …

The impact of Information communication and computation technology (ICCT) is increasing
day by day among different communities throughout the world for obtaining information …

Pakistani banking industry is at transforming stage, making investment in technology to
upgrade its infrastructure for implementation of cashless banking in the country. This study …

This research aims to examine the factors that impact the profitability of commercial banks in
Kosovo and Albania. Profitability is crucial in the financial sector as it directly affects …

In order to remain competitive in an ever-dynamic environment, especially in terms of
technological advancements, customer satisfaction, maximising security, and reducing …

In the present changing scenario, the banking industry has heavily invested in information
and communication technology. With the increase in investment in innovative technologies …

The lack of consumer engagement can have adverse effects on business outcomes. Small
business managers (SBMs) and owners who fail to engage consumers are at a higher risk of …

Develo** effective social media marketing (SMM) strategies to engage customers is a
challenge for business leaders. The purpose of this multiple case study was to explore the …

The study assessed the financial performance of banks which found that usage of
technology grew with each passing year. As a result of the effective use of technology, banks …

Contribution/Originality: This research contributes to the literature on the importance of
organizational readiness for change in driving sustainable digital education transformation …