Conversational agents (CAs)—frequently operationalized as chatbots—are computer
systems that leverage natural language processing to engage in conversations with human …

Artificial Intelligence is increasingly becoming integrated in many aspects of human life. One
particular AI comes in the form of conversational agents (CAs) such as Siri, Alexa, and …

Artificial Intelligence in higher education (AIED) is becoming a more important research area
with increasing developments and application of AI within the wider society. However, as yet …

Interview chatbots engage users in a text-based conversation to draw out their views and
opinions. It is, however, challenging to build effective interview chatbots that can handle user …

Background: Chatbots are currently on the rise as more and more researchers tackle this
topic from different perspectives. Simultaneously, workplaces and ways of working are …

Purpose In the USA, 22–40% of youth who have been accepted to college do not enroll.
Researchers call this phenomenon summer melt, which disproportionately affects students …

The widespread use of chatbots is a reality and their application in higher education is
promising. Understanding higher education users' expectations for the use of chatbots in …

Nowadays, career counselling, which is a service designed to help people finding the right
professional learning is emerging. In the information technology (IT) domain, this service is …

In the last years, the use of technology has been introduced in career guidance to help
career practitioners support their clients' career decision-making. From a critical …

Where résumés are concerned, student supports tend to include tactical feedback that
addresses issues in students' writing and strategic feedback aimed at coaching critical self …