Financial technology: review of trends, approaches and management
Technological innovation and digitization have posed a challenge to the financial sector
globally. Fintech is the term used to designate the application of new technologies to …
globally. Fintech is the term used to designate the application of new technologies to …
Customer experience in fintech
The purpose of this paper is to analyse customer experience (CX) in the fintech sector.
Fintech is a dynamic and innovative field that fully benefits from advances in information and …
Fintech is a dynamic and innovative field that fully benefits from advances in information and …
Customer behavior as an outcome of social media marketing: The role of social media marketing activity and customer experience
Social media has been playing an important role in marketing strategy. As a part of social
media, social networking sites (SNS) can be utilized by enterprises to create direct …
media, social networking sites (SNS) can be utilized by enterprises to create direct …
Determinants of continuance intention towards banks' chatbot services in Vietnam: A necessity for sustainable development
DM Nguyen, YTH Chiu, HD Le - Sustainability, 2021 - mdpi.com
To improve customer experience and achieve sustainable development, many industries,
especially banking, have leveraged artificial intelligence to implement a chatbot into their …
especially banking, have leveraged artificial intelligence to implement a chatbot into their …
Investigating the effect of perceived security, perceived trust, and information quality on mobile payment usage through near-field communication (NFC) in Saudi …
This study aims to investigate the perceptions of near-field communication (NFC) usage for
mobile payments in Saudi Arabia. In order to develop a mathematical framework for the …
mobile payments in Saudi Arabia. In order to develop a mathematical framework for the …
Determining factors in sha** the sustainable behavior of the generation Z consumer
Introduction: Organizations currently emphasize green marketing strategies by implementing
marketing practices, aiming to design, produce, promote and sell green products. Thus, both …
marketing practices, aiming to design, produce, promote and sell green products. Thus, both …
Psychological determinants of investor motivation in social media-based crowdfunding projects: A systematic review
Background: Using the power of Internet, crowdfunding platforms are currently changing the
traditional landscape of fundraising. Social media-based IT platforms in particular are …
traditional landscape of fundraising. Social media-based IT platforms in particular are …
[HTML][HTML] Understanding the impact of Generation Z on risk management—A preliminary views on values, competencies, and ethics of the Generation Z in public …
Gen Z, people born in the Internet age, are entering the labour market and soon will be
responsible for public administration. Such a situation creates the need to study their …
responsible for public administration. Such a situation creates the need to study their …
FinTech companies: a bibliometric analysis
The financial-technology industry has recently attracted the attention of many sectors. The
financial-technology industry designs new and unusual technological financial services in …
financial-technology industry designs new and unusual technological financial services in …
Adoption of electronic banking services in India: an extension of UTAUT2 model
Indian banks have paid sufficient attention to recent innovations in banking services delivery
such as e-banking, mobile banking, mobile payment, e-wallet, and e-money services, still …
such as e-banking, mobile banking, mobile payment, e-wallet, and e-money services, still …