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A review of technologies for conversational systems
During the last 50 years, since the development of ELIZA by Weizenbaum, technologies for
develo** conversational systems have made a great stride. The number of conversational …
develo** conversational systems have made a great stride. The number of conversational …
Apparatus and method for visually representing behavior of a user of an automated response system
P Peterson, B Suhm, B Freeman - US Patent 7,039,166, 2006 - Google Patents
2004-05-18 Assigned to VERIZON CORPORATE SERVICES GROUP INC., BBNT
SOLUTIONS LLC reassignment VERIZON CORPORATE SERVICES GROUP INC …
SOLUTIONS LLC reassignment VERIZON CORPORATE SERVICES GROUP INC …
System and method for observing calls to a call center
P Peterson, M Roberts - US Patent 6,970,554, 2005 - Google Patents
An observation system for observation calls to a call center includes an automatic call
director (ACD) unit, an interac tive voice response (IVR) unit, and a recorder unit. The ACD …
director (ACD) unit, an interac tive voice response (IVR) unit, and a recorder unit. The ACD …
Creating a mixed-initiative grammar from directed dialog grammars
US8229745B2 - Creating a mixed-initiative grammar from directed dialog grammars -
Google Patents US8229745B2 - Creating a mixed-initiative grammar from directed dialog …
Google Patents US8229745B2 - Creating a mixed-initiative grammar from directed dialog …
The limsi arise system
The LIMSI Arise system provides vocal access by telephone to rail travel information for
main French intercity connections, including timetables, simulated fares and reservations …
main French intercity connections, including timetables, simulated fares and reservations …
Designing the conversational agent: Asking follow-up questions for information elicitation
Conversational Agents (CAs) can facilitate information elicitation in various scenarios, such
as semi-structured interviews. Current CAs can ask predetermined questions but lack skills …
as semi-structured interviews. Current CAs can ask predetermined questions but lack skills …
System and method for real-time, personalized, dynamic, interactive voice services for travel availability information
J Langseth, NJ Orolin, F Richards III, A Patnaik… - US Patent …, 2003 - Google Patents
5,371,787 A 12/1994 Hamilton 5,832,451 A* 11/1998 Flake et al..................... 705/5
5,404,400 A 4/1995 Hamilton 5,838.252 A 11/1998 Kikinis 5,406,626 A 4/1995 Ryan …
5,404,400 A 4/1995 Hamilton 5,838.252 A 11/1998 Kikinis 5,406,626 A 4/1995 Ryan …
[PDF][PDF] MIMIC: An adaptive mixed initiative spoken dialogue system for information queries
This paper describes MIMIC, an adaptive mixed initiative spoken dialogue system that
provides movie showtime information. MIMIC improves upon previous dialogue systems in …
provides movie showtime information. MIMIC improves upon previous dialogue systems in …
Building a social conversational pedagogical agent: Design challenges and methodological approaches
This chapter discusses design challenges encountered when develo** a conversational
pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent …
pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent …
Towards a neural era in dialogue management for collaboration: A literature survey
Dialogue-based human-AI collaboration can revolutionize collaborative problem-solving,
creative exploration, and social support. To realize this goal, the development of automated …
creative exploration, and social support. To realize this goal, the development of automated …