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A review of technologies for conversational systems
J Masche, NT Le - … Methods for Knowledge Engineering: Proceedings of …, 2018 - Springer
During the last 50 years, since the development of ELIZA by Weizenbaum, technologies for
develo** conversational systems have made a great stride. The number of conversational …
develo** conversational systems have made a great stride. The number of conversational …
Apparatus and method for visually representing behavior of a user of an automated response system
P Peterson, B Suhm, B Freeman - US Patent 7,039,166, 2006 - Google Patents
2004-05-18 Assigned to VERIZON CORPORATE SERVICES GROUP INC., BBNT
SOLUTIONS LLC reassignment VERIZON CORPORATE SERVICES GROUP INC …
SOLUTIONS LLC reassignment VERIZON CORPORATE SERVICES GROUP INC …
System and method for observing calls to a call center
P Peterson, M Roberts - US Patent 6,970,554, 2005 - Google Patents
An observation system for observation calls to a call center includes an automatic call
director (ACD) unit, an interac tive voice response (IVR) unit, and a recorder unit. The ACD …
director (ACD) unit, an interac tive voice response (IVR) unit, and a recorder unit. The ACD …
Creating a mixed-initiative grammar from directed dialog grammars
S Ativanichayaphong, D Jaramillo… - US Patent …, 2012 - Google Patents
US8229745B2 - Creating a mixed-initiative grammar from directed dialog grammars -
Google Patents US8229745B2 - Creating a mixed-initiative grammar from directed dialog …
Google Patents US8229745B2 - Creating a mixed-initiative grammar from directed dialog …
The limsi arise system
The LIMSI Arise system provides vocal access by telephone to rail travel information for
main French intercity connections, including timetables, simulated fares and reservations …
main French intercity connections, including timetables, simulated fares and reservations …
Designing the conversational agent: Asking follow-up questions for information elicitation
Conversational Agents (CAs) can facilitate information elicitation in various scenarios, such
as semi-structured interviews. Current CAs can ask predetermined questions but lack skills …
as semi-structured interviews. Current CAs can ask predetermined questions but lack skills …
System and method for real-time, personalized, dynamic, interactive voice services for travel availability information
J Langseth, NJ Orolin, F Richards III, A Patnaik… - US Patent …, 2003 - Google Patents
5,371,787 A 12/1994 Hamilton 5,832,451 A* 11/1998 Flake et al..................... 705/5
5,404,400 A 4/1995 Hamilton 5,838.252 A 11/1998 Kikinis 5,406,626 A 4/1995 Ryan …
5,404,400 A 4/1995 Hamilton 5,838.252 A 11/1998 Kikinis 5,406,626 A 4/1995 Ryan …
[PDF][PDF] MIMIC: An adaptive mixed initiative spoken dialogue system for information queries
J Chu-Carroll - Sixth Applied Natural Language Processing …, 2000 - aclanthology.org
This paper describes MIMIC, an adaptive mixed initiative spoken dialogue system that
provides movie showtime information. MIMIC improves upon previous dialogue systems in …
provides movie showtime information. MIMIC improves upon previous dialogue systems in …
Towards a neural era in dialogue management for collaboration: A literature survey
A Mannekote - ar** a conversational
pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent …
pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent …