Trust is assumed to be important for charitable giving. However, disparate associations have
been found, and recent theoretical approaches emphasize motives for giving that do not rely …

During social interactions in daily life, people possess imperfect knowledge of their
interdependence (ie, how behaviors affect each person's outcomes), and what people infer …

Across societies, humans punish norm violations. To date, research on the antecedents and
consequences of punishment has largely relied upon agent-based modeling and laboratory …

Purpose Collaboration between frontline employees (FLEs) and frontline robots (FLRs) is
expected to play a vital role in service delivery in these increasingly disrupted times. Firms …

Even before COVID-19, it was well known in psychological science that people's well-being
is strongly served by the quality of their close relationships. But is well-being also served by …

Ostracism—being ignored and excluded—is part of many individuals' daily lives. Yet,
ostracism is often studied in laboratory settings and rarely in natural settings. Here, we report …

The COVID-19 pandemic presents threats, such as severe disease and economic hardship,
to people of different ages. These threats can also be experienced asymmetrically across …

Abstract Research Summary The question of why and how strategic leaders differ in the
ecosystems they envision is central to firms' digital transformation. We unpack the cognitive …

Gossip—a sender communicating to a receiver about an absent third party—is hypothesized
to impact reputation formation, partner selection, and cooperation. Laboratory experiments …

Impersonal cooperation among strangers enables societies to create valuable public goods,
such as infrastructure, public services, and democracy. Several factors have been proposed …