Social influence research in consumer behavior: What we learned and what we need to learn?–A hybrid systematic literature review

R Bhukya, J Paul - Journal of Business Research, 2023 - Elsevier
Social influence plays a significant role in sha** consumer behavior, and research in this
area comprises a substantial portion of the literature. Despite the vast number of studies …

Inside-outside: Using eye-tracking to investigate search-choice processes in the retail environment

PT Huddleston, BK Behe, C Driesener… - Journal of Retailing and …, 2018 - Elsevier
In the retail environment, attention is requisite to purchase, attention being the collection and
assessment of stimuli from our senses (visual stimuli are generally the most important) for …

The influence of e-banking service quality on customer loyalty: A moderated mediation approach

A Shankar, C Jebarajakirthy - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

I virtually try it… I want it! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions

M Beck, D Crié - Journal of Retailing and Consumer Services, 2018 - Elsevier
E-commerce has important advantages compared to traditional shop** (eg time, choice,
price) but offers only a partial view of the shop** environment. For example, the lack of …

Sustainability labels on coffee: Consumer preferences, willingness-to-pay and visual attention to attributes

EJ Van Loo, V Caputo, RM Nayga Jr, HS Seo… - Ecological …, 2015 - Elsevier
Sustainability labels are important tools that help consumers assess the sustainability
aspects of food. While past studies have focused on visual attention to nutrition information …

Can you believe it? The effects of benefit type versus construal level on advertisement credibility and purchase intention for organic food

AK Jäger, A Weber - Journal of Cleaner Production, 2020 - Elsevier
Green marketers are still looking for guidance which advertising appeal will most effectively
convince consumers to buy organic food. Extant research mostly investigated the …

Effects of anthropomorphic design cues of chatbots on users' perception and visual behaviors

J Chen, F Guo, Z Ren, M Li, J Ham - International journal of human …, 2024 - Taylor & Francis
Measurement of users' perception and visual behaviors to anthropomorphic design cues of
chatbots can improve our understanding of chatbots and potentially optimize chatbot design …

Effects of robot gaze and voice human-likeness on users' subjective perception, visual attention, and cerebral activity in voice conversations

M Li, F Guo, X Wang, J Chen, J Ham - Computers in Human Behavior, 2023 - Elsevier
Robot gaze and voice are essential anthropomorphic features to promote users'
engagement in voice conversations. Earlier research chiefly examined how robot gaze and …

How augmented reality increases engagement through its impact on risk and the decision process

S Barta, R Gurrea, C Flavián - Cyberpsychology, Behavior, and …, 2023 - liebertpub.com
Augmented reality (AR) overcomes one of the main limitations of e-commerce, such as the
prepurchase trial. The consumer can virtually see how a product is integrated into the real …

Using an eye-tracking approach to explore gender differences in visual attention and shop** attitudes in an online shop** environment

YM Hwang, KC Lee - International Journal of Human–Computer …, 2018 - Taylor & Francis
Growth in online marketing has been unprecedented, and mainstream shop** is shifting
from traditional stores to online shop** channels. However, many aspects of online …