Addressing interpersonal harm in online gaming communities: The opportunities and challenges for a restorative justice approach

S ** moderation preferences
S Jhaver, AX Zhang - New Media & Society, 2023 - journals.sagepub.com
This study examines social media users' preferences for the use of platform-wide
moderation in comparison to user-controlled, personalized moderation tools to regulate …

Decentralizing platform power: A design space of multi-level governance in online social platforms

S Jhaver, S Frey, AX Zhang - Social Media+ Society, 2023 - journals.sagepub.com
Many have criticized the centralized and unaccountable governance of prominent online
social platforms, leading to renewed interest in platform governance that incorporates …

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations

S Jhaver, H Rathi, K Saha - Proceedings of the 2024 CHI Conference on …, 2024 - dl.acm.org
Prior research on transparency in content moderation has demonstrated the benefits of
offering post-removal explanations to sanctioned users. In this paper, we examine whether …

Opportunities, tensions, and challenges in computational approaches to addressing online harassment

EJ Huang, A Sarma, S Hwang… - Proceedings of the …, 2024 - dl.acm.org
Given the scale at which online harassment occurs, researchers and practitioners alike have
turned to computationally driven approaches to address it. However, because harassment is …

Map** the Design Space of Teachable Social Media Feed Experiences

KJK Feng, X Koo, L Tan, A Bruckman… - Proceedings of the …, 2024 - dl.acm.org
Social media feeds are deeply personal spaces that reflect individual values and
preferences. However, top-down, platform-wide content algorithms can reduce users' sense …

Form-from: A design space of social media systems

AX Zhang, MS Bernstein, DR Karger… - Proceedings of the ACM …, 2024 - dl.acm.org
Social media systems are as varied as they are pervasive. They have been almost
universally adopted for a broad range of purposes including work, entertainment, activism …

The Great Ban: Efficacy and unintended consequences of a massive deplatforming operation on Reddit

L Cima, A Trujillo, M Avvenuti, S Cresci - … of the 16th ACM Web Science …, 2024 - dl.acm.org
In the current landscape of online abuses and harms, effective content moderation is
necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many …