Six human-centered artificial intelligence grand challenges

O Ozmen Garibay, B Winslow, S Andolina… - … Journal of Human …, 2023 - Taylor & Francis
Widespread adoption of artificial intelligence (AI) technologies is substantially affecting the
human condition in ways that are not yet well understood. Negative unintended …

Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study

S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …

[HTML][HTML] Exploring how older adults use a smart speaker–based voice assistant in their first interactions: Qualitative study

S Kim - JMIR mHealth and uHealth, 2021 - mhealth.jmir.org
Background: Smart speaker–based voice assistants promise support for the aging
population, with the advantages of hands-free and eyes-free interaction modalities to handle …

Finding a new voice: Transitioning designers from GUI to VUI design

C Murad, C Munteanu, B R. Cowan… - Proceedings of the 3rd …, 2021 - dl.acm.org
As Voice User Interfaces (VUIs) become widely popular, designers must handle new
usability challenges. However, compared to other established domains such as Graphical …

What's the talk on VUI guidelines? A meta-analysis of guidelines for voice user interface design

C Murad, H Candello, C Munteanu - Proceedings of the 5th International …, 2023 - dl.acm.org
Over the past decade, voice user interface (VUI) design has been steadily growing, along
with a growing VUI presence in consumer markets. However, there is currently a lack of …

“I didn't catch that, but I'll try my best”: Anticipatory error handling in a voice controlled game

N Zargham, J Pfau, T Schnackenberg… - Proceedings of the 2022 …, 2022 - dl.acm.org
Advances in speech recognition, language processing and natural interaction have led to an
increased industrial and academic interest. While the robustness and usability of such …

Rewriting the script: Adapting text instructions for voice interaction

A Hwang, N Oza, C Callison-Burch… - Proceedings of the 2023 …, 2023 - dl.acm.org
Voice assistants have sharply risen in popularity in recent years, but their use has been
limited mostly to simple applications like music, hands-free search, or control of internet-of …

Designers characterize naturalness in voice user interfaces: Their goals, practices, and challenges

Y Kim, M Reza, J McGrenere, D Yoon - … of the 2021 CHI Conference on …, 2021 - dl.acm.org
This work investigates the practices and challenges of voice user interface (VUI) designers.
Existing VUI design guidelines recommend that designers strive for natural human-agent …

“I want it that way”: Exploring users' customization and personalization preferences for home assistants

N Zargham, D Alexandrovsky, J Erich… - CHI conference on …, 2022 - dl.acm.org
Home assistants are becoming a widespread product, but they mostly come as a compact
device and offer very few customization and personalization features, which often leads to …

“Rewind to the Jiggling Meat Part”: Understanding Voice Control of Instructional Videos in Everyday Tasks

Y Zhao, R Jaber, D McMillan, C Munteanu - Proceedings of the 2022 …, 2022 - dl.acm.org
Voice interaction has long been envisioned as enabling users to transform physical
interaction into hands-free, such as allowing fine-grained control of instructional videos …