The ongoing and ubiquitous digital transformation challenges the raison d'être of firms and
forces managers to rethink business strategies and operations and academics to reconsider …

This study provides a systematic overview of innovation research strands revolving around
AI. By adopting a Systematic Quantitative Literature Review (SQLR) approach, we retrieved …

With increasing interest in how digital technology impacts innovation, the constructs
“digitization” and “digitalization” have become popular. However, different …

Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

Purpose Artificial intelligence (AI) is transforming consumers' experiences and how firms
identify, create, nurture and manage interactive marketing relationships. However, most …

Management and organizational scholars have paid increasing attention to the
interconnections between digital transformation and innovation management in the last …

The COVID-19 pandemic (that started in early 2020) is causing several disruptions in the
short-and mid-term, to which businesses have to adapt. Some retailers have reacted to the …

Artificial intelligence (AI) is predicted to radically transform the ways manufacturing firms
create, deliver, and capture value. However, many manufacturers struggle to successfully …

Firms are faced with increased dynamism due to rapid technological development,
digitalization, and sustainability requirements, creating novel opportunities for ecosystem …

Manufacturing firms are increasingly seeking to capture the potential of digitalization by
transforming towards digital servitization. Yet, most manufacturers struggle to realize the …