How to foster perceived partner responsiveness: High‐quality listening is key

G Itzchakov, HT Reis… - Social and Personality …, 2022 - Wiley Online Library
Social psychologists have a longstanding interest in the mechanisms responsible for the
beneficial effects of positive social connections. This article reviews and integrates two …

Toward understanding understanding: The importance of feeling understood in relationships

HT Reis, EP Lemay Jr… - Social and Personality …, 2017 - Wiley Online Library
People want to be understood by others, yet their perceptions of being understood are only
modestly related to actually being understood by others. In this article, we provide an …

[HTML][HTML] Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry

X Li, M Xu, W Zeng, YK Tse, HK Chan - Journal of Retailing and Consumer …, 2023 - Elsevier
The COVID-19 pandemic has triggered a set of government policies and supermarket
regulations, which affects customers' grocery shop** behaviours. However, the specific …

Responsiveness

HT Reis, SL Gable - Current Opinion in Psychology, 2015 - Elsevier
Highlights•Diverse processes have been shown to contribute to relationship well-being.•
Responsiveness provides an integrated conceptual model that links these processes.• …

[BOEK][B] Understanding motivation and emotion

J Reeve - 2024 - books.google.com
Comprehensive reference on the nature of motivation and emotion, thoroughly updated with
the latest research and findings in the field Understanding Motivation and Emotion seeks to …

[HTML][HTML] Partner phubbing: Why using your phone during interactions with your partner can be detrimental for your relationship

CJ Beukeboom, M Pollmann - Computers in Human Behavior, 2021 - Elsevier
Previous research showed that phone use during co-present interactions with one's partner
(partner phubbing) is negatively related to relationship satisfaction. In two cross-sectional …

To have and to hold: gratitude promotes relationship maintenance in intimate bonds.

AM Gordon, EA Impett, A Kogan, C Oveis… - Journal of personality …, 2012 - psycnet.apa.org
This multimethod series of studies merges the literatures on gratitude and risk regulation to
test a new process model of gratitude and relationship maintenance. We develop a measure …

How does corporate social responsibility affect consumer response to service failure in buyer–seller relationships?

LE Bolton, AS Mattila - Journal of Retailing, 2015 - Elsevier
The researchers investigate how corporate social responsibility (CSR) affects customer
response following service failure within the context of buyer–seller relationships. A series of …

Kee** track of needs in communal and exchange relationships.

MS Clark, J Mills, MC Powell - Journal of personality and social …, 1986 - psycnet.apa.org
Kee** track of needs in communal and exchange relationships was investigated in two
experiments. In both, subjects could check to see if another person needed help. The first …

Creating and undermining social support in communal relationships: the role of compassionate and self-image goals.

J Crocker, A Canevello - Journal of personality and social …, 2008 - psycnet.apa.org
In 2 studies, the authors examined whether relationship goals predict change in social
support and trust over time. In Study 1, a group of 199 college freshmen completed pretest …