The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study

AS A**a, JMM Joudeh, NN Ali, AM Zamil… - Cogent Business & …, 2023 - Taylor & Francis
Electronic payment options have mostly superseded traditional cash payment methods. The
growth of digital wallets, e-commerce, mobile payments, and other unusual payment …

The effects of customer satisfaction, perceived service quality, perceived value, and brand image on customer loyalty

M Jasin, A Firmansyah, HU Anisah… - Uncertain Supply …, 2023 - repository.undhirabali.ac.id
The purpose of this study was to analyze the effects of customer satisfaction, service quality,
perceived value and brand image on consumer loyalty through a quantitative method. The …

Enhancing Cosmetology Students' Communication Skills in Malaysian Upper Secondary Vocational Education Program.

TK Tee, FN Ahmad Puad, A Kamis, MH Yee… - International Journal of …, 2022 - ERIC
The quality of beauty treatment services will be evaluated by the clients subjectively whether
they are satisfied or otherwise with the services provided. However, the reports and …

The importance of service quality in building customer satisfaction and loyalty in the service industry: A case study of Hunky Dory Barbershop

MF Arifin, H Hartoyo, EZ Yusuf - Binus Business Review, 2020 - journal.binus.ac.id
The research aimed to see how the influence of service quality was on customer satisfaction
and loyalty in Hunky Dory Barbershop. The research was an explanatory research. The …

Effect of entrepreneurial marketing on SMEs competitive performance in Lesotho

OED Amadasun, AT Mutezo - The Southern African Journal of …, 2025 - sajesbm.co.za
Background: Entrepreneurial marketing (EM) is an important market strategic concept that
small and medium-sized enterprise (SME) owners or managers adopt and practise to drive …

Relations between service quality and students' willingness to pay for online education during COVID-19

A Demir, KS Abdulqadr, BJ Ali… - Middle East Journal …, 2023 - inderscienceonline.com
This study explores the effects of students' perceived service quality on value, satisfaction,
and willingness to pay for an online education during COVID-19. The data were from 250 …

Situating HIV risk in barbershops: accounts of knowledge and practices from barbers in Nigeria

EUE Nelson, OO Umoh - Health, Risk & Society, 2022 - Taylor & Francis
This study explores the contextual factors mediating HIV transmission risk in barbershops
using qualitative data from in-depth interviews with barbers (n= 16) in Nigeria. Barbers were …

Kampaajan ja asiakkaan välisen vuorovaikutuksen merkitys palvelukokemuksessa

T Viitaniemi - 2023 - theseus.fi
Parturi-kampaajilta edellytetään teknisten taitojen lisäksi yhä kokonaisvaltaisempaa
vuorovaikutusosaamista, jotta voidaan vastata asiakkaiden kasvaviin odotuksiin ja …

Strategies for Salon Business Owners in the 21st Century

BF Streat - 2022 - search.proquest.com
Small businesses constitute 44% of the US economy, generating roughly two-thirds of new
jobs, goods, and services. However, the survival rate of small business owners declines …

Strategies for Information Technology Small Business Owners to Sustain Beyond the First 5 Years

EA Rodarte - 2022 - search.proquest.com
Small businesses are the foundation of an economy and spawn innovation, but small
business owners fail at an alarming rate because they lack strategies to sustain business …