A meta-analysis of antecedents and consequences of trust in mobile commerce

S Sarkar, S Chauhan, A Khare - International Journal of Information …, 2020 - Elsevier
Awareness of antecedents and consequences of trust in m-commerce can enable m-
commerce service providers to design suitable marketing strategies. Present study …

Mobile banking adoption: a systematic review

N Souiden, R Ladhari, W Chaouali - International Journal of Bank …, 2021 - emerald.com
Purpose This study is a systematic review of mobile banking services. Its main objective is to
provide a state-of-the-art review of this particular growing type of services. It inventories and …

Enhancing the value co-creation process: artificial intelligence and mobile banking service platforms

EH Manser Payne, J Peltier, VA Barger - Journal of Research in …, 2021 - emerald.com
Purpose The purpose of this study is to investigate the relationships that influence the value
co-creation process and lead to consumer comfort with artificial intelligence (AI) and mobile …

Continued intention to use of M-Banking in Jordan by integrating UTAUT, TPB, TAM and service quality with ML

EM Abu-Taieh, I AlHadid, S Abu-Tayeh… - Journal of Open …, 2022 - mdpi.com
Mobile banking is a service provided by a bank that allows full remote control of customers'
financial data and transactions with a variety of options to serve their needs. With m-banking …

Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model

AM Baabdullah, AA Alalwan, NP Rana, H Kizgin… - International journal of …, 2019 - Elsevier
Mobile banking is one of the most promising technologies that has emerged in recent years
and could prove to have considerable value to both banks and customers. Thus, this study …

Impact of online convenience on mobile banking adoption intention: A moderated mediation approach

C Jebarajakirthy, A Shankar - Journal of Retailing and Consumer Services, 2021 - Elsevier
The purpose of this study to investigate the effect of online convenience dimensions on
mobile banking (m-banking) adoption intention using a comprehensive moderated …

The influence of e-banking service quality on customer loyalty: A moderated mediation approach

A Shankar, C Jebarajakirthy - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

A study on factors affecting service quality and loyalty intention in mobile banking

Q Zhou, FJ Lim, H Yu, G Xu, X Ren, D Liu… - Journal of Retailing and …, 2021 - Elsevier
Mobile banking (MB) is one of the most recent innovations for financial sectors which could
have practical value to both users and banks. This study aims to explore the dimensions …

M-commerce: The nexus between mobile shop** service quality and loyalty

S Omar, K Mohsen, G Tsimonis, A Oozeerally… - Journal of Retailing and …, 2021 - Elsevier
Whilst M-commerce is having a major influence in the way businesses and consumers
interact, mobile shop** service quality (MS-SQ) has been understudied in the literature …

Mobile-banking adoption: empirical evidence from the banking sector in Pakistan

MF Farah, MJS Hasni, AK Abbas - International Journal of Bank …, 2018 - emerald.com
Purpose The purpose of this paper is to study the important factors which help explain
consumer intention and use behavior in mobile banking (m-banking) adoption. All constructs …