What makes a good conversation? Challenges in designing truly conversational agents

L Clark, N Pantidi, O Cooney, P Doyle… - Proceedings of the …, 2019‏ - dl.acm.org
Conversational agents promise conversational interaction but fail to deliver. Efforts often
emulate functional rules from human speech, without considering key characteristics that …

Map** perceptions of humanness in intelligent personal assistant interaction

PR Doyle, J Edwards, O Dumbleton, L Clark… - Proceedings of the 21st …, 2019‏ - dl.acm.org
Humanness is core to speech interface design. Yet little is known about how users
conceptualise perceptions of humanness and how people define their interaction with …

Conversational technologies for in-home learning: using co-design to understand children's and parents' perspectives

R Garg, S Sengupta - Proceedings of the 2020 CHI conference on …, 2020‏ - dl.acm.org
Today, Conversational Agents (CA) are deeply integrated into the daily lives of millions of
families, which has led children to extensively interact with such devices. Studies have …

Toward a multilingual conversational agent: Challenges and expectations of code-mixing multilingual users

YJ Choi, M Lee, S Lee - Proceedings of the 2023 CHI conference on …, 2023‏ - dl.acm.org
Multilingual speakers tend to interleave two or more languages when communicating. This
communication strategy is called code-mixing, and it has surged with today's ever …

Humorous robotic behavior as a new approach to mitigating social awkwardness

VS Press, H Erel - Proceedings of the 2023 CHI Conference on Human …, 2023‏ - dl.acm.org
Social awkwardness is a frequent challenge to healthy social interactions and can
dramatically impact how people feel, communicate and behave. It is known that humor can …

Using worker avatars to improve microtask crowdsourcing

S Qiu, A Bozzon, MV Birk, U Gadiraju - … of the ACM on Human-Computer …, 2021‏ - dl.acm.org
The future of crowd work has been identified to depend on worker satisfaction, but we lack a
thorough understanding of how worker satisfaction can be increased in microtask …

[PDF][PDF] Nonverbal behavior of service robots in social interactions–a survey on recent studies

J Leoste, K Marmor, M Heidmets - Frontiers in Neurorobotics …, 2024‏ - preprints.org
This study presents a literature review focused on nonverbal communication in human-robot
interaction (HRI) that involves service robots with social capabilities. We aim to list the types …

The dimensions and adaptation of partner models in human-machine dialogue

P Doyle - 2022‏ - researchrepository.ucd.ie
While speech interfaces have been widely adopted in recent years it appears people tend to
use them in a limited fashion, rarely exploring their full functionality. Research suggests this …

Ask a further question or give a list? how should conversational agents reply to users' uncertain queries

Q Ma, Y Zhang, W Xu, R Zhou - International Journal of Human …, 2024‏ - Taylor & Francis
Conversational agents (CAs) have recently become ubiquitous. Smart speakers, mobile
phone voice assistants, and in-car voice assistants have entered our lives. Studies have …

The eHRI database: a multimodal database of engagement in human–robot interactions

E Kesim, T Numanoglu, O Bayramoglu… - Language Resources …, 2023‏ - Springer
We present the engagement in human–robot interaction (eHRI) database containing natural
interactions between two human participants and a robot under a story-sha** game …