Extant literature has increased our understanding of specific aspects of digital
transformation; however, we lack a comprehensive portrait of its nature and implications …

Smart services serve customers and their individual, continuously changing needs;
information and communications technology enables such services. The interactions …

Although digital transformation offers a number of opportunities for today's organizations,
information systems scholars and practitioners struggle to grasp what digital transformation …

Purpose The rapid advancement of digital technologies has fundamentally changed the
competitive dynamics of the logistics service industry and forced incumbent logistics service …

Abstract Remote Monitoring Technology (RMT) is recognised as one of the key enablers of
servitization. While servitization has been the subject of intense research for years, the role …

Digital interactions among businesses and consumers through powerful information systems
and omnipresent connected devices establish today's networked society. In this light …

Purpose The logistics industry has undergone a tremendous transformation. This
transformation is necessary to cope with the fundamental changes in customer expectations …

Purpose This study aims to recognize industry 4.0 opportunities and challenges associated
with the co-creation of value in industrial services and to propose a theoretical framework for …

Title: Managing digital transformation: understanding the strategic process/edited by
Andreas Hinterhuber, Tiziano Vescovi and Francesca Checchinato. Description: Abingdon …

“Industry 4.0”,“Digitalization”,“Internet of Things” and “Smart Services” are the today's
buzzwords when tracking economic news. It is to ask about the meaning of those phrases …