Owing to saturated markets, fierce competition, dynamic criteria, along with introduction of
new attractive offers, the considerable issue of customer churn was faced by the …

Abstract Customer Churn Prediction (CCP) is a challenging activity for decision makers and
machine learning community because most of the time, churn and non-churn customers …

Numerous valuable clients can be lost to competitors in the telecommunication industry,
leading to profit loss. Thus, understanding the reasons for client churn is vital for …

Players in the telecommunications sector struggle against the competition to keep
customers, and therefore they need effective churn management. Most classification …

This study aims to present a very recent literature review on customer churn prediction
based on 40 relevant articles published between 2010 and June 2020. For searching the …

This paper aims to investigate the relationship between customer resistance to innovation
and customer churn based on young Chinese consumers' characteristics. This study uses …

Due to telecommunications market saturation, it is very important for telco operators to
always have fresh insights into their customer's dynamics. In that regard, social network …

In the telecom sector, predicting customer churn has increased in importance in recent
years. Develo** a robust and accurate churn prediction model takes time, but it is crucial …

Nowadays, telecom industry faces fierce competition in satisfying its customers. This
competition thus requires an efficient churn prediction system to identify customers who are …

Due to the exponential growth in technologies and a greater number of competitors in the
telecom sector, the companies are facing a rigorous problem of customer churns. The …