Determining the factors that have an influence on software systems development and
deployment project outcomes has been the focus of extensive and ongoing research for …

High failure rates of information systems development (ISD) projects continue to trouble
organizations and information systems practices. Such a state of affairs has been of great …

Despite the hopes that information and communication technology (ICT) would revolutionize
democratic participation, evidence suggests that e-participation systems designed for …

Answering the call for alternative approaches to researching project management, we
explore the evaluation of project success from a subjectivist perspective. An in‐depth …

User resistance has long been acknowledged as a critical issue during information
technology implementation. Resistance can be functional when it signals the existence of …

This paper presents findings from an exploratory study that investigated how 36 companies
operating in three industry sectors in Australia define and measure Information Technology …

The majority of information systems developments are unsuccessful. The larger the
development, the more likely it will be unsuccessful. Despite the persistence of this problem …

Here is a sustained investigation into the human contexts of Information and Communication
Technologies (ICTs), covering both research and theory in this emerging field. Authors Kling …

We discuss the introduction of an information system where the dominant coalition claimed
project success. While the key users did not use the system as intended and the project …

The implementation of the Computer-Aided Despatch system at the London Ambulance
Service has been one of the most notorious cases of failure within the information systems …