Purpose This study aims to identify the effective operational strategies for airlines in a
pandemic that allow them to recover and bounce back smoothly. Design/methodology …

The aim of this study is evaluating the performance of green manufacturing strategies
adopted by ISO 14001 certificate holders in Jordan. The survey questionnaire was …

Purpose The purpose of this paper is to explore the effective taxonomies of airline green
operations strategy. Design/methodology/approach To this end, a sample of 23 airlines from …

The aim of this study was to examine the impact of customers' perceived location quality of
retail stores on the perceived quality of the servicescape. Therefore, this study examined to …

La estrategia de operaciones es un campo de estudio maduro, pero requiere perspectivas
novedosas para la investigación futura y para los profesionales en las empresas. Para …

Innovation and risk management in the service industry pose unique challenges as services
cannot be inventoried as the customer is involved in the service delivery process. This …

Today, banks get involved in competition era such as other organisations and try to attract
new customers while retaining their own customers. Automated teller machine (ATM) is one …

The aim of this paper is to identify the best practices in traditional and electronic banking
operations strategy in develo** economies over the period 1999 to 2008, Jordan is used …

The need to understand how different types of service facilities and resources are best
directed to cater for various regular and contingent service requirements has been …

Penelitian ini bertujuan untuk menganalisis kinerja agen sebagai faktor kompetitif dalam
industri keuangan dan membahas peran agen dalam meningkatkan daya saing PT …