Social media and consumer engagement: a review and research agenda

V Barger, JW Peltier, DE Schultz - Journal of Research in Interactive …, 2016‏ - emerald.com
Purpose In “Social media's slippery slope: challenges, opportunities and future research
directions”, Schultz and Peltier (2013) asked “whether or how social media can be used to …

Omni-channel marketing, integrated marketing communications and consumer engagement: A research agenda

EM Payne, JW Peltier, VA Barger - Journal of Research in Interactive …, 2017‏ - emerald.com
Purpose In this invited paper, the authors aim to offer an integrated marketing
communications (IMC) framework for understanding how disparate customer touchpoints …

Should I suggest this YouTube clip? The impact of UGC source credibility on eWOM and purchase intention

M Muda, MI Hamzah - Journal of Research in Interactive Marketing, 2021‏ - emerald.com
Purpose In spite of the increasing organic and interactive marketing activities over social
media, a general understanding of the source credibility of voluntary user-generated content …

SMEs must go online—E-commerce as an escape hatch for resilience and survivability

J Costa, R Castro - Journal of Theoretical and Applied Electronic …, 2021‏ - mdpi.com
The recent emergence of e-commerce has brought a shifting paradigm into global markets.
This revolutionary framework relying upon technological progress has conveyed a new era …

[HTML][HTML] E-purchase intention of Taiwanese consumers: Sustainable mediation of perceived usefulness and perceived ease of use

M Moslehpour, VK Pham, WK Wong, İ Bilgiçli - Sustainability, 2018‏ - mdpi.com
This study proposes a new model by partially combining personality traits (PT) and
Technology Acceptance Model (TAM) attributes to examine the influences of personality …

Mobile banking and AI-enabled mobile banking: The differential effects of technological and non-technological factors on digital natives' perceptions and behavior

EM Payne, JW Peltier, VA Barger - Journal of Research in Interactive …, 2018‏ - emerald.com
Purpose The rapid growth of technology, including artificial intelligence (AI), in the banking
industry has played a disrupting role in traditional banking channels. This study aims to …

Omni-channel research framework in the context of personal selling and sales management: A review and research extensions

S Cummins, JW Peltier, A Dixon - Journal of Research in Interactive …, 2016‏ - emerald.com
Purpose This paper aims to develop an omni-channel framework in the context of sales and
sales management related to six areas: sales contexts, impact of technology, stages in the …

A sco** review of the effect of content marketing on online consumer behavior

C du Plessis - Sage Open, 2022‏ - journals.sagepub.com
Notwithstanding the body of research on the characteristics and benefits of content
marketing as a digital marketing strategy, evidence of how online consumer behavior is …

Theory and models of consumer buying behaviour: A descriptive study

P Roy - Available at SSRN 4205489, 2022‏ - papers.ssrn.com
The fundamental studies of consumer behaviour establish the groundwork for quantitative
studies that examine both the theories that already exist and the latest trends in consumer …

Understanding online consumers' purchase intentions: A contribution from social network theory

E Akar, T Dalgic - Behaviour & Information Technology, 2018‏ - Taylor & Francis
There is a dynamic and interconnected international setting shaped by the power of the
Internet and social media. To gain more consumers, understand their behaviours and …