Service industries hold an increasingly dynamic and pivotal role in today's knowledge‐
based economies. The logistics industry is a classic example of the birth and development of …

Management literature prescribes innovation as a stimulus for sustained competitive
advantage in companies; however, the nature of the development in this field has resulted in …

Utilizing a sample of 192 hospitality firms, this study investigates the moderating role of a
dynamic environment, coupled with business and social networking ties and technology …

Purpose The purpose of this paper is to understand value cocreation in service ecosystems
from a multilevel perspective, uncovering value cocreation factors and outcomes at the …

This study investigates decision drivers for assimilating blockchain technology in supply
chains. The benefits of blockchain accrue when there is collaborative acceptance of supply …

Purpose–The purpose of this paper is to determine how a firm's strategic orientation affects
service innovation capability and the resulting impact on market performance …

Purpose–The purpose of this paper was to investigate the concept of innovative marketing
and how it manifests itself in the context of small‐to medium‐sized enterprises …

Organizing new service development is an important topic for decision makers in service
firms, since continuous innovation is expected to pay off. Although the literature on …

There has been a limited amount of theory‐based research conducted on the topic of
logistics innovation. While antecedents and outcomes of logistics innovation have been …

Typically, a triad of actors is involved in any outsourcing situation: the buyer, the supplier
and the buyer's customer. In manufacturing, the buyer acts as a bridge between its supplier …