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To trust or not to trust: How a conversational interface affects trust in a decision support system
Trust is an important component of human-AI relationships and plays a major role in sha**
the reliance of users on online algorithmic decision support systems. With recent advances …
the reliance of users on online algorithmic decision support systems. With recent advances …
Great chain of agents: The role of metaphorical representation of agents in conversational crowdsourcing
Conversational agents are being widely adopted across several domains to serve a variety
of purposes ranging from providing intelligent assistance to companionship. Recent …
of purposes ranging from providing intelligent assistance to companionship. Recent …
When in Doubt! Understanding the Role of Task Characteristics on Peer Decision-Making with AI Assistance
With the integration of AI systems into our daily lives, human-AI collaboration has become
increasingly prevalent. Prior work in this realm has primarily explored the effectiveness and …
increasingly prevalent. Prior work in this realm has primarily explored the effectiveness and …
" Are we all in the same boat?" Customizable and Evolving Avatars to Improve Worker Engagement and Foster a Sense of Community in Online Crowd Work
Human intelligence continues to be essential in building ground-truth data, training sets, and
for evaluating a plethora of systems. The democratized and distributed nature of online …
for evaluating a plethora of systems. The democratized and distributed nature of online …
Robot feedback design for response delay
D Kang, C Nam, SS Kwak - International Journal of Social Robotics, 2024 - Springer
We investigated an effective human-robot interaction design to alleviate the user's negative
experience caused by the response delay of a robot. The feedback regarding a robot's …
experience caused by the response delay of a robot. The feedback regarding a robot's …
ContextBot: Improving Response Consistency in Crowd-Powered Conversational Systems for Affective Support Tasks
Crowd-powered conversational systems (CPCS) solicit the wisdom of crowds to quickly
respond to on-demand users' needs. The very factors that make this a viable solution---such …
respond to on-demand users' needs. The very factors that make this a viable solution---such …
Understanding user perceptions of response delays in crowd-powered conversational systems
Crowd-powered conversational systems (CPCS) are gaining considerable attention for their
potential utility in a variety of application domains, for which automated conversational …
potential utility in a variety of application domains, for which automated conversational …