This paper aims at examining the trends, challenges and theoretical gaps in the
implementation of Healthcare 4.0 (H4. 0) based on a sco** review of the literature. For …

To implement business process redesign several best practices can be distinguished. This
paper gives an overview of heuristic rules that can support practitioners to develop a …

Business processes represent one of the core assets of organisations for many reasons.
They have direct impact on the attractiveness of products and services, influence customer …

Purpose This paper aims to investigate the impact of business process reengineering on
organizational performance in the Malaysian electronics manufacturing industry during the …

The book is an interesting read with [Robert Birnbaum] providing observations and
commentary with wit and a little bit of cynicism about the value of'management …

Business Psychology and Organizational Behaviour introduces principles and concepts in
psychology and organizational behaviour with emphasis on relevance and applications …

Facilitated by electronic government, public agencies are looking for transformational
change by making a radical improvement. At first glance, this development is similar to the …

Modern economies depend on innovation in services for their future growth. Service
innovation increasingly depends on information technology and digitization of information …

Purpose–The paper aims at providing a survey of the development of empirical research in
business process management (BPM). It seeks to study trends in empirical BPM research …

Joining up remains a high priority on the e-government agenda and requires extensive
transformation. Stage models are predictable patterns which exist in the growth of …