The design structure matrix (DSM), also called the dependency structure matrix, has become
a widely used modeling framework across many areas of research and practice. The DSM …

In the last decade, social media platforms have become important communication channels
between businesses and consumers. As a result, a lot of consumer‐generated data are …

Motivated by the increasing attention given to the operational importance of develo** new
services, this paper offers a theoretical framework that integrates both process‐and resource …

We review and evaluate empirical research in more than 150 papers published in
Production and Operations Management (POM) during 1992 to 2005 to assess how far the …

This article surveys the literature and develops a framework for research into the integration
of distributed knowledge work (DKW). Knowledge work is considered to be “distributed” …

Customer orientation is vital for success in today's competitive environment. Jaworski and
Kohli (1993) proposed a model to measure customer orientation comprising three …

The development of personalized drugs introduces new uncertainties and risks in
production machinery design, which can be mitigated through structured workflows. As the …

This paper focus on certain design methods: Axiomatic Design (AD) and its comparisons
with Quality Function Deployment (QFD). While there are other methods such as QFD is …

Technological development and market diversification increase the complexity of modern
manufacturing environments. Although the popular literature on lean management practices …

At the beginning of the 21st century, manufacturing quality and capability have not only
significantly improved, but have also reached a level of parity among firms and nations. For …