In today's market situation and complex business environment, organization must be able to
deliver the customer's requirement and the expectations which are critical to the satisfaction …

Purpose This study aims to identify SHRM (strategic human resource management)
essential practices for the TQM (total quality management) program regarding an Indian tire …

Considering the environmental deterioration mainly caused by manufacturing industries and
inadequate studies identifying the factors facilitating firms to counter this issue, the current …

Considering the environmental deterioration and dwindling natural resources, the present
study aims to investigate the structural relationship between total quality management (TQM) …

Purpose This study aims to examine the joint effect of entrepreneurial orientation (EO),
market orientation (MO), total quality management (TQM) and organisational performance in …

Purpose Manufacturing firms face increasing pressure to be more “greener” or
environmentally friendly. Drawing upon the sustainable development (SD) theory and …

Electric vehicles (EVs) can significantly lower transport fuel consumption and carbon
emissions. Therefore, the Indian Government is vigorously promoting the adoption of EVs …

Purpose The current study probes the multi-dimensional link between total quality
management (TQM) and knowledge management (KM) and investigates how different …

In recent years, the surge in the adoption of electric vehicles has played a vital role in
reducing fossil fuel consumption and greenhouse gas emissions. However, limited cross …

Purpose This study investigates the effect of total quality management (TQM) on customer
satisfaction, personnel satisfaction and company reputation. Design/methodology/approach …