Background The distribution of malpractice claims among physicians is not well understood.
If claim-prone physicians account for a substantial share of all claims, the ability to reliably …

Knapp 20 Jahre ist es her, dass das Institute of Medicine in den USA den bahnbrechenden
Report To Err Is Human („Irren ist menschlich") veröffentlichte und die internationale …

Policy Points: Health care complaints contain valuable data on quality and safety; however,
there is no reliable method of analysis to unlock their potential. We demonstrate a method to …

Background Letters of complaint written by patients and their advocates reporting poor
healthcare experiences represent an under-used data source. The lack of a method for …

Background Invasive surgical procedures carry risk of harm to patients. In addition to
avoidable harm, disparities between patient expectations and the outcome of a procedure …

Litigation related to medical liability has a great impact on Italian healthcare expenditure.
Recently, many Italian Regions have adopted a “self-insurance system” and, in Sicilian …

Background The national incidence of adverse events (AEs) in Swedish orthopedic care has
never been described. A new national database has made it possible to describe incidence …

Background Malpractice claims that arise during the perioperative care of patients receiving
orthopaedic procedures will frequently involve both orthopaedic surgeons and …

Background The growing interest in hospital users' complaints appears to be consistent with
recent changes in health care, which considers the patient's voice a valuable information …

Article-at-a-Glance Background Mandatory and voluntary reporting of adverse events is
common in health care organizations but a more accurate understanding of the extent of …