Have a Nice Flight! Understanding the Interplay Between Topics and Emotions in Reviews of Luxury Airlines in the Pre-and Post-Covid-19 Periods
M Shayganmehr, I Bose - Information Systems Frontiers, 2024 - Springer
Few studies assessed the impact of Covid-19 on the aviation industry from the passengers'
perspective. This study examined how airline passengers' emotions (positive and negative) …
perspective. This study examined how airline passengers' emotions (positive and negative) …
Experience is all you need: a large language model application of fine-tuned GPT-3.5 and RoBERTa for aspect-based sentiment analysis of college football stadium …
Despite extensive research in service industries, fine-grained explorations of customer
experience within spectator sports remain limited. This study pioneers a transfer learning …
experience within spectator sports remain limited. This study pioneers a transfer learning …
Is someone listening to me? A topic modeling approach using guided LDA for exploring hospitality value proposition through online employee reviews
This study extends research on hospitality employee recruitment and retention by examining
what employees are communicating through their online reviews. Centering on the …
what employees are communicating through their online reviews. Centering on the …
How does temperature affect greenhouse gas emissions from food consumption in restaurants?
Y Xu, X Liu, K Yu, L Feng - International Journal of Hospitality Management, 2025 - Elsevier
The influence of weather and on human behavior and business activities is a recurring
theme in marketing literature. This study investigated the mechanisms through which …
theme in marketing literature. This study investigated the mechanisms through which …
Juncture of Text Preprocessing Techniques & Extracting Sentiment Analyzing of Micro-Blog Based on Machine Learning Algorithms
S Anitha, P Gnanasekaran - 2023 International Conference on …, 2023 - ieeexplore.ieee.org
Sentiment analysis finds applications in various fields, including marketing, social blog
monitoring, public opinion, and customer feedback analysis. Sentiment analysis is the …
monitoring, public opinion, and customer feedback analysis. Sentiment analysis is the …
Bibliometric Analysis of Studies on Google Maps
Google Maps is the most widely used map** service worldwide and has become an
indispensable platform for individuals and businesses with its extensive database of …
indispensable platform for individuals and businesses with its extensive database of …