Towards risk-aware artificial intelligence and machine learning systems: An overview

X Zhang, FTS Chan, C Yan, I Bose - Decision Support Systems, 2022 - Elsevier
The adoption of artificial intelligence (AI) and machine learning (ML) in risk-sensitive
environments is still in its infancy because it lacks a systematic framework for reasoning …

A co-attention based multi-modal fusion network for review helpfulness prediction

G Ren, L Diao, F Guo, T Hong - Information Processing & Management, 2024 - Elsevier
The current review helpfulness prediction (RHP) methods simply rely on the textual features
and meta features to predict review helpfulness, overlooking the informational value of …

Effectiveness of fine-tuned BERT model in classification of helpful and unhelpful online customer reviews

M Bilal, AA Almazroi - Electronic Commerce Research, 2023 - Springer
The problem of information overload in online review platforms has seriously hampered
many customers' ability to evaluate the quality of products or businesses when making …

A critical assessment of consumer reviews: A hybrid NLP-based methodology

B Biswas, P Sengupta, A Kumar, D Delen… - Decision support …, 2022 - Elsevier
Online reviews are integral to consumer decision-making while purchasing products on an e-
commerce platform. Extant literature has conclusively established the effects of various …

Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness

J Qin, P Zheng, X Wang - Decision Support Systems, 2022 - Elsevier
Abstract Information overload often makes it difficult for consumers to identify valuable online
reviews through the traditional “helpful votes” button in the big data era, so it is essential to …

Review helpfulness prediction on e-commerce websites: A comprehensive survey

S Saumya, PK Roy, JP Singh - Engineering Applications of Artificial …, 2023 - Elsevier
This comprehensive survey investigates methodologies and factors utilized for predicting
review helpfulness on e-commerce websites. Analyzing 132 research publications from the …

GPT, ontology, and CAABAC: A tripartite personalized access control model anchored by compliance, context and attribute

R Nowrozy, K Ahmed, H Wang - PloS one, 2025 - journals.plos.org
As digital healthcare evolves, the security of electronic health records (EHR) becomes
increasingly crucial. This study presents the GPT-Onto-CAABAC framework, integrating …

A review helpfulness modeling mechanism for online e-commerce: Multi-channel CNN end‑to‑end approach

X Li, Q Li, J Kim - Applied Artificial Intelligence, 2023 - Taylor & Francis
Review helpfulness prediction aims to provide helpful reviews for customers to make
purchase decisions. Although many studies have proposed prediction mechanisms, few …

The impact of context clues on online review helpfulness

M Namvar, AYK Chua - Internet Research, 2023 - emerald.com
Purpose This paper seeks to propose and empirically validate a conceptual model on the
antecedents of review helpfulness comprising three constructs, namely, valence …

Two faces of review inconsistency: The respective effects of internal and external inconsistencies on job review helpfulness

J Choi, SH Yoo, H Lee - Computers in Human Behavior, 2023 - Elsevier
A job review is an essential source of information for job seekers. Since job reviews
influence a job application that can be a life-changing decision, detecting helpful reviews is …