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What affects the online ratings of restaurant consumers: a research perspective on text-mining big data analysis
J Liu, Y Yu, F Mehraliyev, S Hu, J Chen - International Journal of …, 2022 - emerald.com
Purpose Despite a significant focus on customer evaluation and sentiment analysis, limited
attention has been paid to discrete emotional perspective in terms of the emotionality used …
attention has been paid to discrete emotional perspective in terms of the emotionality used …
Systematic literature review using PRISMA: exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship
This study aims to develop a systematic review of the influence of Service Quality and
Perceived Value on Satisfaction and Intention to Continue the Relationship from an …
Perceived Value on Satisfaction and Intention to Continue the Relationship from an …
The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
service in Bangladesh. The goal of this study is to determine the impact of perceived service …
Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences
The dimension of logistics service quality (LSQ) has been receiving much attention as a key
factor for the success of many leading domestic e-commerce platforms (DEC). However, the …
factor for the success of many leading domestic e-commerce platforms (DEC). However, the …
Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era
The demand for using library apps to search for information has been increasing after the
COVID-19 outbreak. To look into how the pandemic affects the users' perception of the …
COVID-19 outbreak. To look into how the pandemic affects the users' perception of the …
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews
In recent years, there has been proliferation of grocery mobile apps as grocery shop** on
mobile has found increasing acceptance among customers accelerated by multiple factors …
mobile has found increasing acceptance among customers accelerated by multiple factors …
Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach
Online food delivery (OFD) businesses flourished during COVID-19; however, OFD
companies experienced different challenges and customers' expectations. This paper uses …
companies experienced different challenges and customers' expectations. This paper uses …
Assessing factors influencing technology adoption for online purchasing amid COVID-19 in Qatar: Moderating role of word of mouth
The COVID-19 pandemic developed new challenges for global consumers. In response to
this disaster, digital technology users have faced the necessity to adopt and use specific …
this disaster, digital technology users have faced the necessity to adopt and use specific …
[HTML][HTML] Influence of self-perceived creativity and social media use in predicting E-entrepreneurial intention
Entrepreneurship has gained widespread attention in the 21st century. This study aims to
examine the direct effect of self-perceived creativity on e-entrepreneurship intention and the …
examine the direct effect of self-perceived creativity on e-entrepreneurship intention and the …
Choosing a package carrier during COVID-19 pandemic: An integration of pro-environmental planned behavior (PEPB) theory and Service Quality (SERVQUAL)
Sustainability and safety have become the two most important considerations of consumers
of the current century. The limited movement of consumers and significant shift to online …
of the current century. The limited movement of consumers and significant shift to online …