Abstract The Video Game Industry (VGI) is a highly innovative and rapidly growing sector
that has become the dominant force in the entertainment industry, with significant economic …

While social media are effective means of communicating with adverse customer emotions
during a crisis, it remains unclear how tourism organisations can respond to pandemic crisis …

The salient impact of electronic Word-of-Mouth (eWOM) on firm performance has been
widely noticed by scholars and practitioners. While eWOM serves as an important source of …

The emergence of a paid knowledge market provides knowledge contributors a way to get
economic repay from their sharing, but little is known about the determinants of sales of …

As industries mature, they rely more heavily on supply chain management (SCM) to ensure
effective operations leading to greater levels of organisational performance. SCM has been …

The emotion of social media users has been found to impact market value, but the
mechanism of emotion transmission needs to be further explored. Based on the signaling …

While research indicates that online reviews from users and critics are key factors in video
game success, their relative importance remains unclear and theoretical rationales for why …

The popularity of online paid knowledge platforms offers opportunities for massive
grassroots knowledge suppliers to participate in knowledge sharing services and get …

Product reviews co-written by many Internet reviewers can help consumers make purchase
decisions and provide a basis for companies to improve their business strategies. For the …

We examine the influence of favorable user-generated content on the demand for PC video
games. As digital distribution has become the norm for video games, it has become …