Purpose-In recent years, there has been a notable surge in the utilization of emerging
technologies, notably the Internet of Things (IoT), within the realm of business operations …

Purpose In the aftermath of the COVID-19 pandemic, technology is rewriting the way
consumers shop as well as the retail operating models. In this context, investment in new …

In the current study, we sought to construct an integrated model to identify various elements
and evaluate the impact of these identified factors on customers' behavioral intention to use …

Purpose The main purpose of this paper is to explain the preferences of consumers for using
online payment services. This paper applies a unified theory model named stimulus …

Purpose The purpose of this study is to consolidate the existing literature on small retail and
develop a conceptual framework using thematic analysis. Design/methodology/approach …

Traditional retailers must immediately embrace and adapt technology to survive in the
competitive retail industry as retail technology rapidly changes consumers' buying habits …

Purpose This study analyzes how small French retailers are adapting their front-office to the
digitalization of their business environment. Design/methodology/approach The qualitative …

The success of mobile wallet (m-wallet) in develo** countries depends upon a great
extent to its adoption among unorganised retailers. The adoption among them is still in its …

Traditional retail must maintain its dominance in develo** countries by adopting a smart
retail strategy that has been proven to enhance the performance of large retailers in …

Purpose This study aims to understand the impact of the Covid-19 pandemic on small
retailers, and their response to it, using the crisis management model. The research …