Public management is an effort to deliver public services, programmes, and projects that are
efficient, effective, and equitable for the community. The planning and decision-making …

In the contemporary era of digitization, prosperous enterprises exhibit a keen interest in the
feedback and perceptions of their customers regarding the products or services they …

The ubiquity of information technology in contemporary society has rendered it an
indispensable component across a wide. The significance of information technology in the …

The ubiquity of information technology in contemporary society has rendered it an
indispensable component across a wide range of domains. The utilization of information …

In the era of globalisation and the development of digital technology, the role of technology
in various aspects of life is increasing. One of the areas significantly affected is the …

The modern language generation model ChatGPT, created by Open Artificial Intelligence
(AI), is recognised for its capacity to comprehend context and produce pertinent content. This …

Large Language Models (LLMs), based on their highly developed ability to comprehend and
generate human-like text, promise to revolutionize all aspects of society. These LLMs …

The tourism industry has witnessed significant transformations in recent years with the
integration of artificial intelligence (AI) technologies. This study explores the echoes …

The current study has four main objectives. First, it aims to investigate the effect of the
relationship between information technology (IT) dimensions (customer relationship …

The development of information technology (IT) has significantly changed the way
organisations operate and communicate. In the digital era, organisations that want to remain …