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Making agency theory work for supply chain relationships: a systematic review across four disciplines
Purpose Contemporary supply chain relationships inherently rely on delegation of work
between organizations and, thus, are subject to agency problems for which a wide range of …
between organizations and, thus, are subject to agency problems for which a wide range of …
Performance-based contracting: a literature review and future research directions
This paper aims to provide a review and synthesis of the performance-based contracting
(PBC) literature across academic disciplines. It also seeks to examine how the operations …
(PBC) literature across academic disciplines. It also seeks to examine how the operations …
Servitization: revisiting the state-of-the-art and research priorities
Purpose The purpose of this paper is to consolidate the servitization knowledge base from
an organizational change perspective, identifying developed, develo** and undeveloped …
an organizational change perspective, identifying developed, develo** and undeveloped …
Framing the servitization transformation process: A model to understand and facilitate the servitization journey
The concept of servitization is well established in the literature, and yet the processes of
organisational change that manufacturers undergo to compete through services have …
organisational change that manufacturers undergo to compete through services have …
Product-service systems evolution in the era of Industry 4.0
Recent economic transformations have forced companies to redefine their value
propositions, increasing traditional product offerings with supplementary services—the so …
propositions, increasing traditional product offerings with supplementary services—the so …
Accelerating retail supply chain performance against pandemic disruption: adopting resilient strategies to mitigate the long-term effects
Purpose Coronavirus disease 2019 (COVID-19) has disrupted global supply chains,
revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …
revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …
Product biographies in servitization and the circular economy
This paper questions the assumption in much of the marketing and product-service literature
that products can be treated as stable platforms for the delivery of services. Instead, it uses …
that products can be treated as stable platforms for the delivery of services. Instead, it uses …
Managing servitization in product companies: the moderating role of service suppliers
Purpose The purpose of this paper is to study service innovation in product companies
(servitization) by considering the relationship (moderation) between product companies and …
(servitization) by considering the relationship (moderation) between product companies and …
The impact of Big Data analytics and data security practices on service supply chain performance
Purpose The purpose of this paper is to investigate the effects of Big Data analytics, data
security and service supply chain innovation capabilities on services supply chain …
security and service supply chain innovation capabilities on services supply chain …
Value-capture in digital servitization
Purpose Digital capabilities in operations and delivery through constant data acquisition and
future predictions have accelerated digital servitization through reduced uncertainty. New …
future predictions have accelerated digital servitization through reduced uncertainty. New …