Making agency theory work for supply chain relationships: a systematic review across four disciplines

J Matinheikki, K Kauppi, A Brandon–Jones… - International Journal of …, 2022‏ - emerald.com
Purpose Contemporary supply chain relationships inherently rely on delegation of work
between organizations and, thus, are subject to agency problems for which a wide range of …

Performance-based contracting: a literature review and future research directions

K Selviaridis, F Wynstra - International journal of production …, 2015‏ - Taylor & Francis
This paper aims to provide a review and synthesis of the performance-based contracting
(PBC) literature across academic disciplines. It also seeks to examine how the operations …

Servitization: revisiting the state-of-the-art and research priorities

T Baines, A Ziaee Bigdeli, OF Bustinza… - International Journal of …, 2017‏ - emerald.com
Purpose The purpose of this paper is to consolidate the servitization knowledge base from
an organizational change perspective, identifying developed, develo** and undeveloped …

Framing the servitization transformation process: A model to understand and facilitate the servitization journey

T Baines, AZ Bigdeli, R Sousa, A Schroeder - International Journal of …, 2020‏ - Elsevier
The concept of servitization is well established in the literature, and yet the processes of
organisational change that manufacturers undergo to compete through services have …

Product-service systems evolution in the era of Industry 4.0

P Gaiardelli, G Pezzotta, A Rondini, D Romero… - Service Business, 2021‏ - Springer
Recent economic transformations have forced companies to redefine their value
propositions, increasing traditional product offerings with supplementary services—the so …

Accelerating retail supply chain performance against pandemic disruption: adopting resilient strategies to mitigate the long-term effects

M Sharma, S Luthra, S Joshi, A Kumar - Journal of Enterprise …, 2021‏ - emerald.com
Purpose Coronavirus disease 2019 (COVID-19) has disrupted global supply chains,
revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …

Product biographies in servitization and the circular economy

M Spring, L Araujo - Industrial Marketing Management, 2017‏ - Elsevier
This paper questions the assumption in much of the marketing and product-service literature
that products can be treated as stable platforms for the delivery of services. Instead, it uses …

Managing servitization in product companies: the moderating role of service suppliers

NF Ayala, W Gerstlberger, AG Frank - International Journal of …, 2019‏ - emerald.com
Purpose The purpose of this paper is to study service innovation in product companies
(servitization) by considering the relationship (moderation) between product companies and …

The impact of Big Data analytics and data security practices on service supply chain performance

Y Fernando, RRM Chidambaram… - … An International Journal, 2018‏ - emerald.com
Purpose The purpose of this paper is to investigate the effects of Big Data analytics, data
security and service supply chain innovation capabilities on services supply chain …

Value-capture in digital servitization

GK Agarwal, J Simonsson, M Magnusson… - Journal of …, 2022‏ - emerald.com
Purpose Digital capabilities in operations and delivery through constant data acquisition and
future predictions have accelerated digital servitization through reduced uncertainty. New …