The low-cost carriers represent the fastest growing segment of the global airlines' industry
and are passing through the challenges of sustainability and customer retention. This study …

This study aimed to understand the factors that influence individuals' intention to continue
using advanced driver assistance systems (ADASs) through an integrated approach that …

Assessing customers' expectations and experiences is a strategic lever for service providers.
Especially for mobile service operators, it is highly significant to stabilize the market. In this …

This paper presents automated machine learning for solving a practical problem of a telco
trouble ticket system. In particular, the paper's focus is on the classification of early resolution …

This paper pioneers a nonroutine network traffic prediction (NNTP) method to prospectively
provide a theoretical basis for avoiding large-scale network disruption by accurately …

Mobile banking competition is an important issue for companies in acquiring customers. The
success of technology implementation in organizations often depends on the extent to which …

El objetivo de este estudio era determinar la relación entre el procedimiento administrativo a
la calidad del servicio prestado a los usuarios en la Municipalidad Distrital de Kaquiabamba …

Bu çalışmanın amacı, Afganistan'ın Kâbil şehrinde telekomünikasyon işletmelerinin
(Salaam, AWCC, Roshan, Etisalat ve MTN) hizmet kalitesini ölçülmesini ve elde edilen …

This study examines the factors that influence brand switching behavior by focusing on the
Palestinian telecommunications market in the Gaza Strip. concentrating on network quality …

The digital transformation of fintech products offered by the banks is on the cusp of
revolutionary change. The competition among the bankers and tepid economic growth …