Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Content marketing research: A review and research agenda

J Bubphapant, A Brandão - International Journal of Consumer …, 2024 - Wiley Online Library
Given the importance of content that integrates into consumers' daily lives, marketing
academics are becoming more interested in content marketing. Although academics have …

How social capital builds online brand advocacy in luxury social media brand communities

AMY Wong - Journal of Retailing and Consumer Services, 2023 - Elsevier
The growth in luxury consumption has fuelled interest in understanding consumer
perceptions of luxury brands, particularly with the escalation of social media usage. This …

RETRACTED ARTICLE: Defining content marketing and its influence on online user behavior: a data-driven prescriptive analytics method

B Barbosa, JR Saura, SB Zekan… - Annals of Operations …, 2024 - Springer
Content marketing involves producing and distributing content effectively and initially
through digital channels. However, digital marketing strategies and business models can …

What does phygital really mean? A conceptual introduction to the phygital customer experience (PH-CX) framework

W Batat - Journal of Strategic Marketing, 2024 - Taylor & Francis
Although phygital is overly used across businesses, the construct lacks an academic
conceptualization. The existing studies define the concept in regards to the marketing …

[PDF][PDF] Factors influencing the behavioral and purchase intention on live-streaming shop**

D Apasrawirote, K Yawised - Asian Journal of Business Research, 2022 - academia.edu
This empirical research study aimed to examine factors influencing consumer's behavioral
intentions to purchase products via live-streaming services. This study proposed four key …

The effect of e-commerce livestreaming services on customer loyalty: a test of the chain mediation model

XM Ye, H Batool, SZ Huang - Journal of Innovation and Entrepreneurship, 2023 - Springer
The outbreak of COVID-19 has made the offline real economy suffer an unprecedented test,
and the online e-commerce livestreaming model, as a new marketing model, has been …

Customer engagement and value co-creation/destruction: The internal fostering and hindering factors and actors in the tourist/hotel experience

C Nangpiire, J Silva, H Alves - Journal of Research in Interactive …, 2022 - emerald.com
Purpose The customer as an active and engaged value co-creator raises new challenges for
theory and practice, especially in the hospitality industry. However, the connection between …

Love the star, love the team? The spillover effect of athlete sub brand to team brand advocacy in online brand communities

A Wong, YC Hung - Journal of Product & Brand Management, 2023 - emerald.com
Purpose This paper aims to examine the antecedents of brand passion and brand
community commitment, namely, self-congruity and athlete attraction, as well as their effects …

Role of customer perceived brand ethicality in inducing engagement in online brand communities

V Kumar, V Kaushal - Journal of retailing and consumer services, 2023 - Elsevier
In recent times, ethical consumerism has motivated firms to behave ethically to garner
various benefits for their brands. More specifically, firms have become more conscious of …