Corporate culture is an omnibus term that includes many elements that are relevant to a firm,
like norms, values, knowledge, and customs. Economists have made great progress recently …

Effective communication is crucial in all service contexts, but especially in clinical
healthcare, given its high (sometimes life-or-death) stakes. Fine-tuned messaging and …

This paper examines a causal relationship between the flattening of a government hierarchy
and economic performance by exploiting a panel data set on government reorganization in …

We study how relationship lending and transaction lending vary over the business cycle. We
develop a model in which relationship banks gather information on their borrowers, allowing …

Guided by theories of “management by exception,” we study the impact of information and
communication technology on worker and plant manager autonomy and span of control. The …

This paper compares centralized and decentralized coordination when managers are
privately informed and communicate strategically. We consider a multidivisional …

This paper uses a linguistic tree, describing the genealogical relationship between all 6912
world languages, to compute measures of diversity at different levels of linguistic …

Organizational scholars have long used vocabularies, and with the rise of research on
language, this work has grown. Yet the research drawing on vocabularies is wide ranging …

How do people adapt to organizational culture, and what are the consequences for their
outcomes in the organization? These fundamental questions about culture have previously …

How does cultural heterogeneity in an organization relate to its underlying capacity for
execution and innovation? Cultural diversity is commonly thought to present a tradeoff …